Sales Associate

Van Cleef & Arpels; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

Van Cleef & Arpels in Singapore seeks a boutique ambassador to welcome and serve visitors, embodying our identity and expertise. You will drive business by recruiting clients, developing loyalty and achieving sales objectives.

You will present our universe, history, creations and sources of inspirations, personalizing client relationships and anticipating needs, while serving all visitor requests and after-sales care. Join a team that values excellence and operational rigor in-store.

Qualifications

• You have a proven experience in luxury retail or hospitality.
• You master English, and other Asian language(s) would be a plus.

Responsibilities

• Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique.
• Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,
• Serve all our visitors – answering to all client’s requests, after sales services and care advices;
• Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
• Develop operational excellence – mastering in-store tools, following commercial policies and procedures.

Job description

Are you a good match?

You have a proven experience in luxury retail or hospitality. You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience. You master English, and other Asian language(s) would be a plus.

Are you a good match?

You have a proven experience in luxury retail or hospitality. You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience. You master English, and other Asian language(s) would be a plus.

What are we expecting from you?

Role

Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:

• Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,
• Serve all our visitors – answering to all client’s requests, after sales services and care advices;
• Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
• Develop operational excellence – mastering in-store tools, following commercial policies and procedures.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.