Client Development Assistant, Intern (Jan - Jun'27)

SG03 Richemont Luxury (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Van Cleef & Arpels Singapore is seeking a Client Development Assistant to support the South East Asia market (Singapore, Thailand, Malaysia, Vietnam) in launching and following (e)CRM campaigns while monitoring clienteling programs.

You will coordinate campaigns with regional teams, act as the boutiques' main contact for Clienteling App topics, monitor tool adoption, and assist with appointment bookings and stock movements across the network.

Qualifications

• First experience in the retail industry.
• Excellent organizational skills and attention to detail.
• Able to build collaboration across departments and with stakeholders.
• Autonomous, proactive and solution oriented.

Responsibilities

• Support the development and roll-out of mailing and e-mailing campaigns in collaboration with the Regional team and local agencies.
• Coordinate Clienteling campaigns, including briefing, launch communication, follow-up, and KPI reporting.
• Act as the main point of contact for boutiques on Clienteling App-related topics, including new features, bug follow-up, and improvement initiatives.
• Monitor the adoption and usage of Clienteling tools across boutiques and support teams to maximize engagement.
• Support follow-up on appointment booking and Queue Management systems.
• Manage administrative tasks including stock movements, vendor management, and PO creation to ensure smooth operations.
• Support additional cross-functional projects and initiatives as required.

Skills

Retail experience

Cross-department collaboration

Attention to detail

Tools

Clienteling App

Job description

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match? You have a first experience in the retail industry. You have excellent organizational skills and attention to detail. You are able to build strong collaboration cross-department and with different stake holders. You are able to work autonomously, proactively and you are solution oriented.

As Client Development Assistant, you will the Client Development Assistant Manager within the South East Asia market (Singapore, Thailand, Malaysia, Vietnam) in launching & following (e)CRM campaigns while monitoring clienteling programs.

Responsibilities

• Support the development and roll-out of mailing and e-mailing campaigns in collaboration with the Regional team and local agencies.
• Coordinate Clienteling campaigns, including briefing, launch communication, follow-up, and KPI reporting.
• Act as the main point of contact for boutiques on Clienteling App-related topics, including new features, bug follow-up, and improvement initiatives.
• Monitor the adoption and usage of Clienteling tools across boutiques and support teams to maximize engagement.
• Support follow-up on appointment booking and Queue Management systems.
• Manage administrative tasks including stock movements, vendor management, and PO creation to ensure smooth operations.
• Support additional cross-functional projects and initiatives as required.

Company Culture

More than a role... We recruit for a career! If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.