Salon Ambassador

Richemont Luxury; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Van Cleef & Arpels in Singapore is seeking a Salon Ambassador to greet clients, deliver an exceptional shopping experience, and support daily boutique operations.

You will drive clienteling, assist events, and present the Maison with accuracy of history, products and brand identity while welcoming an international clientele.

Qualifications

• Experience in luxury industry or high-end retail/hospitality is required.
• Strong client service mindset and hospitality orientation.
• Comfortable serving an international clientele and speaking multiple languages, including English.

Responsibilities

• Deliver an exceptional client experience and seamless in-store journey from welcome to sale and follow-up.
• Drive selling and clienteling activities, including client recruitment, sales processing and long-term relationships.
• Act as an ambassador of the Maison with knowledge of its history, products and brand identity.
• Support events, visual merchandising and boutique presentation in line with Maison standards.
• Ensure smooth daily operations, including stock, supplies, back-office tools and administrative tasks.
• Maintain high standards of Maison policies, procedures and product handling.

Skills

Client services

Hospitality

Communication

Attention to detail

Retail experience

Multilingual English

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You have a previous experience in the luxury industry (retail, hospitality). You have a strong sense of client services and hospitality. You are a dynamic, flexible, communicative, detail oriented and attentive person. You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship. You are comfortable in a retail environment in front of an international clientele. You are looking for a team adventure focused on the needs and satisfaction of our customers.Your master several languages, including English.

What are we expecting from you?

The Salon Ambassador reports to the Salon Manager and supports the delivery of an exceptional client experience, from welcoming and selling to clienteling and follow-up. The role acts as an ambassador of the Maison, while supporting events, Salon presentation and daily operations in line with Maison standards and procedures. The role is responsible for:

Delivering an exceptional client experience and seamless in-store journey, from client welcome through to sales and follow-up.

Drive selling and clienteling activities, including client recruitment, sales processing and developing long-term client relationships.

Act as an ambassador of the Maison, demonstrating strong knowledge of its history, products and brand identity.

Support the events, visual merchandising and boutique presentation in line with Maison standards.

Ensure smooth daily operations, including stock, supplies, back-office tools and administrative tasks.

Maintain high standards of Maison policies, procedures and product handling across all activities.

More than a role... We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.