Sales Assistant

JABIL CIRCUIT (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Velocity Electronics, based at the Tai Seng office, is seeking a Sales Assistant to provide administrative and operational support to the sales force and help deliver exceptional customer experiences.

The role involves coordinating order processes, supporting purchasing, and resolving order issues with the distribution center. A high school diploma is required, with a preference for a 4-year degree and 1+ years in an office or sales setting.

Qualifications

• High school diploma or equivalent required.
• 4-year college degree preferred.
• Experience: None.
• 1+ years of office or sales experience preferred.

Responsibilities

• Enter, modify, and maintain orders in Velocity’s ERP.
• Coordinate with purchasing team on behalf of the salesperson.
• Coordinate with Inspection and Distribution Center to resolve order issues and ensure timely shipping.
• Process sales and purchase orders and manage open order report.
• Data entry, BP entry and uploading lists.
• Process order changes and resolve problems.
• Create service orders and request service/testing quotes.
• Create RMAs and link orders.
• Stock allocations, lot assignments and product records.

Skills

Customer service

Communication

Organized

Multitasking

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Tools

MS Excel

ERP systems

Job description

Important Note: This role will be employed under our subsidiary, Velocity Electronics, and will be based at our Tai Seng office.

Position Overview

The Sales Assistant provides administrative and operational support for Velocity's sales force to deliver exceptional experiences and outcomes.

Areas of Responsibility

• Coordinate inbound and outbound order process

• Coordinate Nonconforming Material process

Essential Functions

• Enter, modify, and maintain requirements and order information in Velocity's ERP

• Coordinate with purchasing team on behalf of salesperson at times

• Coordinate with Inspection and Distribution Center to resolve order issues and ensure orders are shipped on time

• Process sales and purchase orders and manage open order report

• Data entry, BP entry and uploading lists

• Order changes and problem resolution

• Create service orders and request service and testing quotes

• Create RMA's and link orders

• Stock allocations, lot assignments and product records

Education and Experience

• Required: High school diploma or equivalent

• Preferred: 4-year college degree

• Experience required: None

• Preferred: 1+ years of office or sales experience

Knowledge and Skills

• Required: Computer literate

• Preferred: Familiar with complex ERP systems and basic knowledge in MS Excel

Key Traits

• Outstanding customer service skills

• Friendly, enthusiastic, with professional demeanor

• Capable of processing information quickly, accurately, and under pressure

• Dependable and timely

• Strong written and verbal communication skills

• Organized

• Flexible and adaptable

• Problem solver

• Ability to multitask and prioritize

• Resourceful

• Demonstrates mutual respect and trust

• Acts courageously

• Owns own outcomes

Work Environment

• Work is performed in a typical office environment.

Physical Requirements

Heavy phone use

Acknowledgment

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Work Environment