Sales Advisory Quality & Governance Lead

Income Insurance Limited; Singapore; Sur place; SGD 52 000 - 90 000; Plein temps

Résumé du poste

Income Insurance Limited in Singapore is seeking an Executive, Quality Monitoring to support governance and continuous enhancement of sales advisory practices across distribution channels. You will work with business and support teams to maintain standards, ensure regulatory compliance, and drive process improvements.

The role involves maintaining guides, delivering training, and supporting stakeholders while handling enquiries and improvement initiatives.

Qualifications

• Degree in Business, Banking & Finance, Insurance or related disciplines.
• At least 1 year experience in insurance, financial services, sales advisory governance, compliance, business support or training functions.
• Relevant licensing examinations : CMFAS Module 5, 6,6A,8, 8A, 9, 9A, and Certificate in (unclear continuation).
• Good understanding of sales advisory processes for both insurance & investments.
• Strong communication skills.
• Meticulous, structured and detail-oriented.
• Ability to work independently.

Responsabilités

• Support governance and continuous enhancement of sales advisory practices across distribution channels.
• Maintain Sales Advisory standards, guidelines, process documentation and governance frameworks.
• Ensure practices align with regulatory requirements and internal policies.
• Support reviews and service recovery arising from MAS, Internal Audit, Compliance and other governance exercises.
• Maintain Sales Advisory guides, training materials, FAQs and reference resources.
• Conduct knowledge-sharing programmes for Advisors and internal stakeholders.
• Ensure timely communication of changes to sales advisory standards, processes and product requirements.
• Serve as a key contact point for sales advisory-related enquiries from internal and external stakeholders.
• Support resolution of production related matters, working with business and technology teams.
• Drive continuous improvement initiatives and undertake ad-hoc assignments as required.

Connaissances

Strong communication skills

Meticulous, structured and detail‑or‑I

Ability to work independently

Formation

Degree in Business, Banking & Finance, Insurance or related disciplines

Outils

Microsoft Excel

PowerPoint

Word

Description du poste

Income Insurance Limited in Singapore is seeking an Executive, Quality Monitoring to support governance and continuous enhancement of sales advisory practices across distribution channels. You will work with business and support teams to maintain standards, ensure regulatory compliance, and drive process improvements.

The role involves maintaining guides, delivering training, and supporting stakeholders while handling enquiries and improvement initiatives.