SALES ADMINISTRATOR

TECHCOM TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

TECHCOM TECHNOLOGY PTE. LTD. is seeking a Sales Administration & Order Management specialist in Singapore. You will prepare quotations, process orders, coordinate with internal teams, and monitor order status to ensure timely delivery.

Role requires strong communication, organizational skills, and 2+ years in sales admin or customer service. Proficiency in MS Office is essential for daily tasks.

Qualifications

• Diploma or equivalent required.
• Minimum 2 years of sales administration or customer service experience preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong communication and organizational skills.

Responsibilities

• Prepare, process, and track quotations, sales orders, purchase orders, and related documents.
• Ensure accurate and timely processing of customer orders per procedures.
• Coordinate internal departments to facilitate order fulfillment and delivery.
• Monitor order progress and follow up on outstanding orders to meet commitments.
• Assist invoicing activities and ensure supporting documentation is complete and accurate.
• Maintain proper documentation and filing of sales records and contracts.
• Coordinate with Sales to support customer requirements and resolve issues.
• Assist in preparing customer proposals, quotations, contracts, and related documentation.
• Provide administrative support to the Sales Manager and team.
• Assist in preparing meeting materials and generating reports for meetings.
• Monitor sales activities and performance metrics, providing updates to management.
• Assist in compiling and analyzing sales data for planning and decision-making.

Skills

Communication

Organizational skills

Teamwork

Education

Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Job description

Job Description:

Sales Administration & Order Management

• Prepare, process, and track customer quotations, sales orders, purchase orders, and related documents.
• Ensure accurate and timely processing of customer orders in accordance with company procedures.
• Coordinate internal departments to facilitate order fulfillment and delivery.
• Monitor order progress and proactively follow up on outstanding orders to ensure customer commitments are met.
• Assist in invoicing activities and ensure supporting documentation is complete and accurate.
• Maintain proper documentation and filing of sales-related records and contracts.

Customer Service & Coordination

• Coordinate closely with the Sales team to support customer requirements and resolve issues efficiently.
• Assist in preparing customer proposals, quotations, contracts, and other sales-related documentation.

Sales Support & Reporting

• Provide administrative support to the Sales Manager and Sales team.
• Support sales meetings by preparing meeting materials, and generating reports, for discussion as required.
• Monitor sales activities and performance metrics, providing timely updates to management.
• Assist in compiling and analyzing sales data to support business planning and decision-making.

Job Requirement:

• Minimum Diploma or equivalent.
• Minimum 2 years of sales administration or customer service experience preferred.
• Good communication and organizational skills.
• Proficient in Microsoft Office, especially Excel and Word.
• Able to work independently and as part of a team.