SALES ADMINISTRATOR

Techcom Technology Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Techcom Technology Pte Ltd in Singapore is seeking a Sales Administration and Order Management specialist to handle quotations, orders, and related documents. You will coordinate with internal teams to ensure timely delivery and accurate invoicing, while maintaining complete records of all sales activities.

The role requires a diploma and at least 2 years in sales administration or customer service, with strong communication and organizational skills and proficiency in Microsoft Office,

Qualifications

• Diploma or equivalent required.
• At least 2 years in sales administration or customer service.
• Strong communication and organizational skills; proficient with MS Office.

Responsibilities

• Prepare, process, and track customer quotations, sales orders, purchase orders, and related documents.
• Ensure accurate and timely processing of customer orders in accordance with company procedures.
• Coordinate internal departments to facilitate order fulfillment and delivery.
• Monitor order progress and proactively follow up on outstanding orders to ensure customer commitments are met.
• Assist in invoicing activities and ensure supporting documentation is complete and accurate.
• Maintain proper documentation and filing of sales-related records and contracts.

Skills

Communication

Organization

Teamwork

Education

Diploma

Tools

Microsoft Office

Excel

Word

Job description

Job Description:

Sales Administration & Order Management

• Prepare, process, and track customer quotations, sales orders, purchase orders, and related documents.
• Ensure accurate and timely processing of customer orders in accordance with company procedures.
• Coordinate internal departments to facilitate order fulfillment and delivery.
• Monitor order progress and proactively follow up on outstanding orders to ensure customer commitments are met.
• Assist in invoicing activities and ensure supporting documentation is complete and accurate.
• Maintain proper documentation and filing of sales-related records and contracts.

Customer Service & Coordination

• Coordinate closely with the Sales team to support customer requirements and resolve issues efficiently.
• Assist in preparing customer proposals, quotations, contracts, and other sales-related documentation.

Sales Support & Reporting

• Provide administrative support to the Sales Manager and Sales team.
• Support sales meetings by preparing meeting materials, and generating reports, for discussion as required.
• Monitor sales activities and performance metrics, providing timely updates to management.
• Assist in compiling and analyzing sales data to support business planning and decision-making.

Job Requirement:

• Minimum Diploma or equivalent.
• Minimum 2 years of sales administration or customer service experience preferred.
• Good communication and organizational skills.
• Proficient in Microsoft Office, especially Excel and Word.
• Able to work independently and as part of a team.