Sales Administration Lead — Ops, Automation & Strategy

F&N Foods Pte Ltd; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

F&N Foods Pte Ltd in Singapore seeks an experienced Assistant Manager, Sales Administration to lead and optimize the Sales Administration function. You will oversee commissions, rebates, invoicing, reporting, and process governance while managing a ~17-person team and coordinating with Commercial, Sales, Finance, Customer Service, Marketing and Supply Chain.

The ideal candidate has 8+ years in Sales Administration or related fields, 5+ years of people management, strong data analytics, and SAP

Qualifications

• Diploma or degree in business, operations, accounting or supply chain is required.
• At least 8 years in Sales Administration, Sales Operations or related functions.
• 5+ years of people management experience leading teams of 10+.
• Proven experience with commissions, rebates, invoicing and reporting.
• Strong leadership, stakeholder management and data-driven problem solving.
• Experience driving process improvements and system implementations.
• Advanced Excel and MS Office skills; SAP ERP experience is essential.
• Excellent communication and organizational abilities.

Responsibilities

• Lead and develop a Sales Administration team of ~17 employees.
• Set objectives, monitor KPIs, and ensure service levels are met.
• Drive engagement, performance management, and succession planning.
• Plan resources and workload to maintain continuity and efficiency.
• Oversee daily sales administration operations and accurate processing.
• Review commissions, incentives, rebates, and delivery cost calculations.
• Manage customer rebates, promotional claims, and pricing adjustments.
• Approve Credit Notes/Debit Notes and customer settlements.
• Prepare recurring operational and sales reports; drive automation.
• Lead process improvement and automation initiatives.

Skills

Team leadership

Stakeholder management

Analytical thinking

Process improvement

Data-driven mindset

Excel proficiency

Communication skills

Education

Diploma or Degree in Business Administration / Operations / Accounting / Supply Chain

Tools

SAP ERP

Microsoft Excel

Microsoft Office

Job description

F&N Foods Pte Ltd in Singapore seeks an experienced Assistant Manager, Sales Administration to lead and optimize the Sales Administration function. You will oversee commissions, rebates, invoicing, reporting, and process governance while managing a ~17-person team and coordinating with Commercial, Sales, Finance, Customer Service, Marketing and Supply Chain.

The ideal candidate has 8+ years in Sales Administration or related fields, 5+ years of people management, strong data analytics, and SAP