Sales Admin Executive (Academy)

INFO-TECH SYSTEMS LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

INFO-TECH SYSTEMS LTD. in Singapore is seeking a proactive Sales Coordinator to manage WSQ-related enquiries, engage corporate clients, and tailor WSQ programmes to training needs.

You will qualify inbound leads, coordinate meetings with the Sales team, and prepare quotations and course information for follow-up, while maintaining accurate records and supporting conversion.

Qualifications

• Experience in customer service, sales coordination, or admin roles preferred.
• Familiarity with WSQ / SkillsFuture frameworks is an advantage.
• Strong communication and interpersonal skills (client-facing role).
• Organised, detail-oriented and able to manage multiple enquiries.
• Proactive, responsive, and service-oriented mindset.
• Proficient in Microsoft Office.

Responsibilities

• Handle and respond to WSQ-related enquiries promptly.
• Engage corporate clients to understand training needs and recommend WSQ programmes.
• Qualify inbound leads and route them to the WSQ Corporate Sales team.
• Coordinate and schedule appointments between clients and Sales team.
• Prepare quotations, proposals, and course information for client follow-up.
• Work closely with Sales team to support lead conversion and track progress of enquiries.
• Maintain accurate records of leads, enquiries, and client interactions in internal systems.
• Follow up on warm leads to ensure continuity and improve conversion rates.
• Stay updated on WSQ/SkillsFuture offerings to provide accurate and relevant information.

Skills

Strong communication

Interpersonal skills

Negotiation

Customer service

Sales coordination

Organised

Detail-oriented

Proactive

Tools

MS Office

Job description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong interpersonal skills and possess good negotiation skills.

Responsibilities

• Handle and respond to all WSQ-related enquiries (email, phone, inbound leads) promptly and professionally
• Engage corporate clients to understand training needs and recommend suitable WSQ programmes
• Qualify inbound leads and route them to the WSQ Corporate Sales team
• Coordinate and schedule appointments/meetings between clients and Sales team
• Prepare quotations, proposals, and course information for client follow-up
• Work closely with Sales team to support lead conversion and track progress of enquiries
• Maintain accurate records of leads, enquiries, and client interactions in internal systems
• Follow up on warm leads to ensure continuity and improve conversion rates
• Stay updated on WSQ/SkillsFuture offerings to provide accurate and relevant information

Requirements

• Experience in customer service, sales coordination, or admin roles preferred
• Familiarity with WSQ / SkillsFuture frameworks is an advantage
• Strong communication and interpersonal skills (client-facing role)
• Organised, detail-oriented, and able to manage multiple enquiries
• Comfortable with follow-ups and working closely with sales teams
• Proactive, responsive, and service-oriented mindset
• Proficient in Microsoft Office