Admin Cum Sales executive

AURORA ART BEAUTY & WELLNESS ACADEMY PTE. LTD.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Benefits offered by this job

Competitive basic salary

Monthly sales incentive/commission

Performance bonus

Annual leave and medical leave

Staff training and development

Discounted Academy courses

Product and service staff discounts

Career advancement opportunities

Professional working environment

Exposure to local and international st

Sales and education skill development

Job summary

Aurora Art Beauty & Wellness Academy Pte. Ltd. in Singapore is seeking an Admin Cum Sales Executive to oversee daily administration, support student enquiries, and drive course sales and enrolments. You will manage records, respond to inquiries, and assist with contracts and documentation.

The role requires strong organisation, customer focus, and a sales mindset, with duties spanning administration, enrolment handling, and marketing support to promote Academy courses.

Qualifications

• Minimum GCE 'O' Level / Diploma or equivalent.
• Diploma in Business Administration, Marketing, Sales or related field is an advantage.
• Fresh graduates with a strong sales attitude may be considered.

Responsibilities

• Handle day-to-day administration and manage student records.
• Respond to enquiries via telephone, WhatsApp, email and other channels.
• Explain courses, fees, schedules and career opportunities to prospects.
• Convert enquiries into enrolments and follow up on payments.
• Coordinate with trainers for administrative and training arrangements.
• Maintain accurate sales and enrolment records.
• Assist with open houses and promotional activities.
• Provide friendly customer service and handle feedback.

Skills

English proficiency

Communication skills

MS Office / Google Workspace

Organisational skills

WhatsApp / digital channels

Sales oriented

Time management

Education

Minimum O Level / Diploma

Diploma in Business Admin/Marketing (advantage)

Job description

JOB DESCRIPTION

Position: Admin Cum Sales Executive

Company: Aurora Art Beauty & Wellness Academy Pte. Ltd.

Employment Type: Full-Time

Location: Singapore

Department: Administration & Sales

Reports To: School Manager / Director

1. Job Purpose

The Admin Cum Sales Executive is responsible for the day-to-day administration of the Academy while supporting student enquiries, course sales, enrolment, customer service and follow-up.

The position requires a highly organised, customer-focused and sales-oriented individual who can manage administrative duties while actively supporting the Academy's student recruitment and revenue targets.

2. Key Responsibilities

A. Administration

• - Handle daily administrative operations.
• - Answer telephone calls, WhatsApp messages, emails and enquiries.
• - Maintain student and customer records.
• - Prepare quotations, invoices, receipts and administrative documents.
• - Maintain course registration and enrolment records.
• - Assist with student contracts, forms and documentation.
• - Maintain filing systems and electronic records.
• - Coordinate classroom and training schedules.
• - Assist trainers with administrative and training arrangements.
• - Monitor office supplies and administrative materials.
• - Assist with preparation of reports and management records.

B. Sales & Enrolment

• - Respond to enquiries from prospective students.
• - Explain courses, fees, schedules, entry requirements and career opportunities.
• - Follow up with prospective students through telephone, WhatsApp, email and other channels.
• - Convert enquiries into student enrolments.
• - Conduct student consultations and course recommendations.
• - Prepare quotations and enrolment documents.
• - Follow up on outstanding payments.
• - Maintain accurate sales and enrolment records.
• - Support promotional activities, open houses and education events.

C. Customer Service

• - Provide professional and friendly service to students and customers.
• - Handle general enquiries and customer feedback.
• - Assist students with registration and course-related administrative matters.
• - Follow up with students after enrolment.
• - Escalate complaints or complex issues to the School Manager.

D. International Student Support

• - Respond to overseas student enquiries.
• - Assist international students with course information and administrative arrangements.
• - Coordinate with relevant internal teams regarding international student arrangements.
• - Maintain accurate documentation and communication records.

E. Sales & Marketing Support

• - Assist the Marketing Executive with campaigns and promotional activities.
• - Support social media enquiries and lead generation.
• - Assist in preparing promotional materials and course information.
• - Collect customer feedback and market information.
• - Maintain prospective student databases.

3. Job Requirements

Education

• - Minimum GCE 'O' Level / Diploma or equivalent.
• - Diploma in Business Administration, Marketing, Sales or related field is an advantage.

Experience

• - 1–2 years' experience in administration, customer service, sales, education or a related industry preferred.
• - Fresh graduates with a strong sales attitude may be considered.

Skills

• - Good spoken and written English.
• - Good communication and interpersonal skills.
• - Basic Microsoft Office / Google Workspace skills.
• - Good organisational and administrative skills.
• - Comfortable using WhatsApp and digital communication platforms.
• - Sales and customer-service oriented.
• - Able to manage multiple tasks and deadlines.

Personal Attributes

• - Friendly and approachable.
• - Positive and energetic.
• - Target-oriented.
• - Responsible and organised.
• - Able to work independently and as part of a team.
• - Professional appearance and communication.
• - Willing to learn.

4. Key Performance Indicators (KPIs)

• - Number of enquiries handled.
• - Enquiry response time.
• - Student enrolment conversion rate.
• - Monthly sales/enrolment target.
• - Customer satisfaction.
• - Accuracy of administrative records.
• - Timely completion of documentation.
• - Student retention and follow-up quality.

5. Company Benefits

• - Competitive basic salary.
• - Monthly sales incentive/commission based on company policy.
• - Performance bonus.
• - Annual leave and medical leave in accordance with company policy and applicable Singapore employment requirements.
• - Staff training and professional development.
• - Subsidised or discounted Academy courses.
• - Product and service staff discounts.
• - Career advancement opportunities.
• - Friendly and professional working environment.
• - Opportunity to develop sales, education and business-management skills.
• - Exposure to local and international students and clients.

6. Career Progression

Admin Cum Sales Executive → Senior Sales & Admin Executive → Sales & Operations Manager → Centre Manager / Academy Manager