Sales Admin & Customer Ops Specialist (Penjuru)

MCI CONSULTING PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

MCI Consulting Pte Ltd is seeking a capable administrative and sales support professional for a customer-centric role in Penjuru. You will handle inquiries via phone, WhatsApp and email, prepare quotations, and coordinate orders through to delivery, while supporting walk-in customers and maintaining orderly records.

The position requires 1–2 years of B2B customer service experience and a diploma or equivalent qualification, with the ability to thrive in a fast-paced environment.

Qualifications

• Minimum Nitec/Higher Nitec or Diploma in Business Administration/related field.
• Minimum 1–2 years of B2B Customer Service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle customer enquiries via phone, WhatsApp, and email.
• Prepare quotations and process customer orders.
• Track and coordinate order fulfillment and deliveries.
• Provide support to walk-in customers.
• Maintain proper filing and documentation systems.
• Perform general administrative and sales support duties.
• Handle basic accounting tasks including data entry, invoicing, and payments.
• Coordinate with Accounts to ensure accurate billing and records.
• Liaise with internal and external parties to ensure smooth operations.
• Perform other ad hoc duties as assigned.

Skills

Customer service

Communication

Education

Nitec or Higher Nitec

Diploma in Business Administration or related

Job description

MCI Consulting Pte Ltd is seeking a capable administrative and sales support professional for a customer-centric role in Penjuru. You will handle inquiries via phone, WhatsApp and email, prepare quotations, and coordinate orders through to delivery, while supporting walk-in customers and maintaining orderly records.

The position requires 1–2 years of B2B customer service experience and a diploma or equivalent qualification, with the ability to thrive in a fast-paced environment.