Sales & Admin Coordinator (5-Day Week)

The Soy Company Pte Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

The Soy Company Pte Ltd is seeking a proactive Sales & Admin Coordinator to support our sales team and maintain smooth daily office operations in Singapore. You will handle inquiries, prepare documentation, manage customer accounts, and coordinate with logistics to ensure timely delivery.

Key duties include processing orders, maintaining sales documents, and enhancing sales procedures, while delivering high-quality customer service in a dynamic environment.

Qualifications

• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Outgoing, cheerful and self-motivated.
• Able to work 5 days a week, off/rest day on Friday & Saturday OR Sunday & Monday.

Responsibilities

• Promptly attend to and respond to all incoming sales inquiries via phone and email.
• Provide administrative support, including management of sales documents and inventory control.
• Assist in managing existing customer accounts to ensure satisfaction.
• Oversee and coordinate sales activities for on-time delivery of orders.
• Ensure all sales orders are processed and handed to logistics within timelines.
• Review and enhance sales procedures to improve efficiency.
• Deliver excellent customer service and address issues promptly.
• Manage the complete sales order process from order placement to final delivery.

Skills

Organizational skills

Time management

Analytical thinking

Problem solving

Communication

Interpersonal skills

Teamwork

Multitasking

Independence

Self-motivated

Job description

We are seeking a proactive and detail-oriented Sales & Admin Coordinator to support our sales team and ensure smooth daily office operations. The role involves coordinating sales activities, preparing documentation, managing customer enquiries, and performing general administrative duties to support the business.

Key Responsibilities:

• Promptly attend to and respond to all incoming sales inquiries via phone and email in an efficient and timely manner.

• Provide administrative support, including the management of sales documents, requisitions, claims, and inventory control of sales materials. Coordinate with relevant departments on sales-related matters.

• Assist in managing existing customer accounts to ensure continued satisfaction and support.

• Oversee and coordinate sales activities to ensure seamless operations and on-time delivery of orders.

• Ensure all sales orders are processed and handed over to the logistics team within the specified timelines.

• Continuously review and enhance sales procedures to improve overall efficiency and effectiveness.

• Deliver excellent customer service by ensuring high levels of customer satisfaction and addressing issues promptly.

• Manage the complete sales order process from order placement to final delivery, ensuring accuracy and timeliness.

• Perform any other ad hoc duties as assigned by the reporting officer or supervisor.

Requirements:

• Excellent organizational and time-management skills.

• Strong analytical and problem-solving skills.

• Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Outgoing, cheerful and self-motivated

• Able to work 5 days a week, off/rest day on Friday & Saturday OR Sunday & Monday