Sales Admin

CLEANSHADES SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 22,000 - 39,000; Full time

Job summary

CLEANSHADES SOLUTIONS PTE. LTD. in Woodlands, Singapore, is seeking an organised and proactive Sales Admin/Customer Service assistant to manage daily customer enquiries and support sales administration.

You will reach out to potential customers, coordinate with the operations team, and maintain accurate records in our CRM. The role requires attention to detail, reliability, and comfort with email, spreadsheets, and various CRM tools. Working hours are 8am–5pm, Monday to Friday.

Qualifications

• Experience in customer service or sales administration.
• Comfortable reaching out to potential customers.
• Organised and detail-oriented with ability to follow through.
• Proficient with email, spreadsheets, and CRM tools.

Responsibilities

• Respond to customer inquiries via WhatsApp, email and phone.
• Follow up on inquiries and quotations to confirm bookings and orders.
• Coordinate schedules and job details with customers and the operations team.
• Prepare invoices, track payments and maintain records.
• Contact potential customers and partners per management direction.
• Keep customer details, lead status and follow-up tasks in CRM.

Skills

Customer service

Sales administration

Prospecting outreach

CRM tools

Email & spreadsheets

Independent work

Tools

CRM software

Excel / spreadsheets

Email

Job description

Working Location: Woodlands

Working Hours: 8am to 5pm (Monday to Friday)

We are looking for an organised and proactive person to manage customer enquiries, support daily sales administration and carry out outreach to potential customers.

Responsibilities

• Respond to customer enquiries through WhatsApp, email and phone.

• Follow up on enquiries and quotations to confirm bookings and orders.

• Coordinate schedules and job details with customers and the operations team.

• Prepare invoices, track payments and maintain accurate records.

• Contact potential customers and business partners based on management’s direction, and follow up on their interest.

• Keep customer details, lead status and follow-up tasks updated in the company’s CRM.

Requirements

• Experience in customer service, sales administration or a similar role preferred.

• Comfortable reaching out to potential customers.

• Organised, attentive to detail and able to follow through independently.

• Comfortable using email, spreadsheets and learning CRM tools.