Sales Admin

Ascan Marketing Services Pte Ltd; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Ascan Marketing Services Pte Ltd in Singapore is seeking a Sales Support professional to manage contract renewals, support the Sales Team, and handle customer inquiries with a service-first approach.

The role emphasizes strong communication, multitasking, and proficiency in MS Excel and PowerPoint to maintain customer records and drive upsell opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with a service-first mindset.
• Detail-oriented and organized, especially with documentation and follow-ups.
• Ability to multitask and work independently.
• Prior experience in sales support, customer service, or administrative roles is an advantage.
• Proficient in MS Excel and PowerPoint

Responsibilities

• Manage and process contract renewals with accuracy and timeliness.
• Build and maintain strong customer relationships through excellent service and communication.
• Handle customer enquiries related to our products and services, ensuring prompt and professional responses.
• Promote and upsell payment services to existing and potential customers.
• Work closely with the Sales Team to support daily administrative tasks.
• Maintain updated customer records and follow up on outstanding matters.

Skills

Communication

Customer service

Multitasking

Detail oriented

MS Excel

PowerPoint

Education

Nitec/Higher Nitec/Diploma in related fields

Tools

MS Excel

PowerPoint

Job description

Key Responsibilities

• Manage and process contract renewals with accuracy and timeliness.
• Build and maintain strong customer relationships through excellent service and communication.
• Handle customer enquiries related to our products and services, ensuring prompt and professional responses.
• Promote and upsell payment services to existing and potential customers.
• Work closely with the Sales Team to support daily administrative tasks.
• Maintain updated customer records and follow up on outstanding matters.

Requirements

• Strong communication and interpersonal skills.
• Customer-focused with a service-first mindset.
• Detail-oriented and organized, especially with documentation and follow-ups.
• Ability to multitask and work independently.
• Prior experience in sales support, customer service, or administrative roles is an advantage.
• Proficient in MS Excel and PowerPoint
• Nitec or Higher Nitec/Diploma / Advanced / Higher / Graduate qualification in related fields.
• Minimum 1-2 years of sales experience.