SailPoint IAM L2 Support Engineer - 6-Month Contract

JAC Recruitment Consultant

Singapore

On-site

SGD 73,000 - 112,000

Part time

11 days ago

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Job summary

Singapore-based technology services firm seeks an L2 SailPoint IAM support specialist for a 6-month agency contract in Singapore. You will handle access management, provisioning, and identity lifecycle tasks while resolving incidents and ensuring SLA adherence.

Responsibilities include monitoring platform health, performing root-cause analysis, supporting upgrades, and coordinating with vendors and business users to maintain secure, compliant identity services.

Qualifications

Bachelor's degree in IT or Computer Science
At least 3 years of SailPoint IAM support experience
Hands-on experience in user access management, provisioning, access governance, and identity lifecycle management
Experience in Corporate Banking or Financial Services environment
Knowledge of SailPoint connectors, integrations, application onboarding, and identity synchronization
SailPoint certification is good to have

Responsibilities

Provide L2 support for SailPoint and related integrations
Investigate and resolve incidents, access requests, and platform issues within SLA
Monitor platform health, workflows, connectors, and batch jobs
Perform root cause analysis and implement preventive measures
Support upgrades, releases, audits, and compliance requirements
Collaborate with business users, vendors, and technical teams to ensure seamless operations