Return Point Handler

RVM SYSTEMS PTE. LTD.; Singapore; On-site; SGD 25,000 - 32,000; Full time

Job summary

RVM SYSTEMS PTE. LTD. in Singapore is seeking a hands-on technician to clear jams, handle returns, and keep machines functioning smoothly.

You will service East Singapore locations, maintain a tidy return point, and provide courteous help to customers while documenting activities and reporting faults.

Join a team focused on reliability and customer care, with opportunities to move between sites as needed.

Responsibilities

• Clear jams and minor technical issues in machines
• Empty and replace collection bins inside the RVM and wipe down internal components
• Maintain a clean and organised return point, ensuring a smooth and positive experience for customers
• Provide excellent customer service, addressing inquiries and concerns with professionalism and care
• Maintain accurate documentation of returns and collections
• Record and report machine faults or technical problems
• Ability to move from point to point swiftly within East region of Singapore

Job description

1. Clear jams and minor technical issues in machines
2. Empty and replace collection bins inside the RVM. and wipe down of the machine internal components
3. Maintain a clean and organised return point, ensuring a smooth and positive experience for customers
4. Provide excellent customer service, addressing inquiries and concerns with professionalism and care
5. Maintain accurate documentation of returns and collections
6. Record and report machine faults or technical problems
7. Ability to move from point to point swiftly within East region of Singapore