Retail Supervisor: Lead Store Sales & Customer Experience

HRNET VENTURES PTE. LTD.; Singapore; On-site; SGD 42,000 - 52,000; Full time

Job summary

HRNET VENTURES PTE. LTD. is seeking a Retail Supervisor in Singapore to lead a team of Retail Assistants and oversee daily store operations. You will drive sales performance, maintain service standards, and ensure smooth merchandising and stock activities across shifts.

The role requires a minimum of 5 years in retail, with at least 2 years in a supervisory capacity, and a strong focus on leadership, customer service, and operational excellence. Weekend and public holiday work is expected.

Qualifications

• Min GCE 'O' Level
• Min 5 years of retail experience, with at least 2 years in a supervisory role
• Strong leadership and people management skills
• Customer-focused with excellent communication abilities
• Knowledge of merchandising, stock management, and store operations
• Able to work retail hours, including weekends and public holidays

Responsibilities

• Lead, supervise, and motivate a team of retail staff to achieve sales targets
• Plan staff schedules, assign tasks, and manage team performance
• Deliver outstanding customer service and resolve customer concerns professionally
• Maintain high standards of merchandising, housekeeping, and visual presentation
• Oversee inventory control, stock replenishment, and shrinkage management
• Work closely with Store Management to execute promotions and marketing campaigns
• Identify opportunities to improve sales, efficiency, and customer satisfaction

Skills

Leadership

People management

Customer service

Communication

Merchandising

Stock management

Education

GCE O-Level

Job description

HRNET VENTURES PTE. LTD. is seeking a Retail Supervisor in Singapore to lead a team of Retail Assistants and oversee daily store operations. You will drive sales performance, maintain service standards, and ensure smooth merchandising and stock activities across shifts.

The role requires a minimum of 5 years in retail, with at least 2 years in a supervisory capacity, and a strong focus on leadership, customer service, and operational excellence. Weekend and public holiday work is expected.