Retail Supervisor - Northeast - up $3.2K

HRNET VENTURES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

HRNET VENTURES PTE. LTD. in Singapore is seeking a Retail Supervisor to lead a store team, drive sales, and deliver exceptional customer service every day.

You will oversee daily department operations, plan staff rosters, monitor performance, manage stock and merchandising, handle inventory and shrinkage, and collaborate with Store Management to execute promotions and campaigns, ensuring smooth hours including weekends and public holidays.

Qualifications

• Experience supervising a retail team.
• Strong communication and customer service skills.
• Ability to work retail hours, including weekends and public holidays.

Responsibilities

• Lead, supervise, and motivate a team of retail staff to achieve sales targets.
• Plan staff schedules, assign tasks, and manage team performance.
• Deliver outstanding customer service and resolve customer concerns professionally.
• Maintain high standards of merchandising, housekeeping, and visual presentation.
• Oversee inventory control, stock replenishment, and shrinkage management.
• Work closely with Store Management to execute promotions and marketing campaigns.
• Identify opportunities to improve sales, efficiency, and customer satisfaction.

Skills

Leadership

Customer service

Stock management

Merchandising

Team planning

Education

GCE 'O' Level

Job description

Are you passionate about retail and leadership? Ready to take the next step in your career with one of Singapore's most established retail brands?

Join as a Retail Supervisor and play a key role in driving store performance while delivering exceptional customer experiences.

Your Role

As a Retail Supervisor, you will oversee the daily operations of a department and lead a team of Retail Assistants to ensure smooth store operations, strong sales performance, and high service standards.

What You'll Be Doing:

• Lead, supervise, and motivate a team of retail staff to achieve sales targets
• Plan staff schedules, assign tasks, and manage team performance
• Deliver outstanding customer service and resolve customer concerns professionally
• Maintain high standards of merchandising, housekeeping, and visual presentation
• Oversee inventory control, stock replenishment, and shrinkage management
• Work closely with Store Management to execute promotions and marketing campaigns
• Identify opportunities to improve sales, efficiency, and customer satisfaction

What We're Looking For:

• Minimum GCE 'O' Level
• 3-5 years of retail experience , with at least 2 years in a supervisory role
• Strong leadership and people management skills
• Customer-focused with excellent communication abilities
• Knowledge of merchandising, stock management, and store operations
• Able to work retail hours, including weekends and public holidays
• Proactive, responsible, and results-driven