Retail Store Leader: Drive Sales & Service Excellence

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

Dynamic Human Capital Pte Ltd is seeking a seasoned retail supervisor to lead store operations in Singapore. You will supervise sales associates, monitor performance, and implement strategies to drive sales and protect profitability.

The role requires strong customer service, inventory oversight, and regulatory awareness, with a focus on team development. You will collaborate with management on merchandising, marketing, and promotional initiatives, ensuring policies are followed and stock levels

Qualifications

• Minimum 3 years of experience in a retail supervisory or management role.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent customer service orientation and problem-solving abilities.
• Proficient in inventory management, data analysis, and reporting.
• Strong organisational and multitasking skills, with the ability to prioritise and work under pressure.
• Familiarity with retail industry trends, best practices, and regulations.

Responsibilities

• Supervise and coordinate the activities of sales associates to ensure efficient store operations and high levels of customer satisfaction
• Monitor store performance, identify areas for improvement, and implement strategies to drive sales and enhance the store's profitability
• Ensure compliance with company policies, procedures, and industry regulations
• Collaborate with the management team to develop and execute merchandising, marketing, and promotional strategies
• Maintain accurate inventory records and manage stock levels to minimise losses and maximise profitability
• Resolve customer complaints and address any issues promptly and effectively

Skills

Leadership

Customer service

Inventory management

Data analysis

Reporting

Organisational skills

Multitasking

Regulatory awareness

Job description

Dynamic Human Capital Pte Ltd is seeking a seasoned retail supervisor to lead store operations in Singapore. You will supervise sales associates, monitor performance, and implement strategies to drive sales and protect profitability.

The role requires strong customer service, inventory oversight, and regulatory awareness, with a focus on team development. You will collaborate with management on merchandising, marketing, and promotional initiatives, ensuring policies are followed and stock levels