Retail Supervisor (Full-Time, 5-Day Work Week)

Popular Book Company Pte Ltd; Singapore; On-site; SGD 29,016 - 42,408; Full time

Benefits offered by this job

Competitive salary & bonuses

Medical & dental coverage

Training & development

Team-oriented culture

Career growth opportunities

Job summary

Popular Book Company Pte Ltd in Singapore is seeking a Retail Supervisor to oversee a department in our stores. You will supervise retail assistants, ensure excellent customer service, and maintain high presentation standards.

This full-time role requires a GCE O level with 2 years in retail supervision, strong leadership, and ability to work long hours including weekends. We offer salary, benefits, and development opportunities.

Qualifications

• Minimum GCE O level with 2 years of experience in a retail supervisory or managerial role.
• Strong customer service orientation.
• Excellent communication, interpersonal, and leadership skills to effectively manage a team.
• Proficient in inventory management, merchandising, and store operations.
• Ability to work long hours, including public holidays and weekends, to meet the needs of the business.
• Strong problem-solving and decision-making skills to address challenges and make informed decisions.
• Enthusiastic about the retail industry and the company's products and services.

Responsibilities

• Supervising and coordinating the daily activities of the retail team, including scheduling, task allocation, and performance management
• Providing excellent customer service by assisting customers, handling inquiries, and resolving any issues that may arise
• Ensuring that store operations, inventory, and merchandising standards are maintained to the highest level
• Identifying and implementing strategies to improve store efficiency, sales, and customer satisfaction
• Collaborating with the store management team to develop and execute marketing campaigns and promotions to drive customer engagement and increase revenue

Skills

Customer service

Leadership

Communication

Inventory management

Merchandising

Store operations

Problem-solving

Education

GCE O level

Job description

About the role

As a Retail Supervisor at Popular Book Company Pte Ltd, you will play a crucial role in ensuring the smooth and efficient operation of a department in our retail stores. This full-time position is responsible for overseeing the retail assistants, providing exceptional customer service to our valued customers and maintaining high standards of department presentation.

What you'll be doing

• Supervising and coordinating the daily activities of the retail team, including scheduling, task allocation, and performance management
• Providing excellent customer service by assisting customers, handling inquiries, and resolving any issues that may arise
• Ensuring that store operations, inventory, and merchandising standards are maintained to the highest level
• Identifying and implementing strategies to improve store efficiency, sales, and customer satisfaction
• Collaborating with the store management team to develop and execute marketing campaigns and promotions to drive customer engagement and increase revenue

What we're looking for

• Minimum GCE O level with 2 years of experience in a retail supervisory or managerial role
• Strong customer service orientation and the ability to provide exceptional customer experiences
• Excellent communication, interpersonal, and leadership skills to effectively manage a team
• Proficient in inventory management, merchandising, and store operations
• Ability to work long hours, including public holidays and weekends, to meet the needs of the business
• Strong problem-solving and decision-making skills to address challenges and make informed decisions
• Enthusiastic about the retail industry and the company's products and services

What we offer

At Popular Book Company Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work environment. As a Retail Supervisor, you can expect:

• Competitive salary, incentives and bonuses
• Comprehensive benefits package, including medical and dental coverage
• Ongoing training and development opportunities to enhance your skills and advance your career
• A collaborative and supportive team culture that values teamwork and work-life balance
• Opportunities to contribute to the growth and success of a leading retail company in Singapore

About us

Popular Book Company Pte Ltd is a leading retailer of books, stationery, and educational resources in Singapore. With a rich history spanning over 50 years, we are committed to providing our customers with a wide selection of high-quality products and exceptional service. Our mission is to inspire and empower our customers through the power of knowledge and creativity. Join our dynamic team and be a part of our exciting journey!