Retail Supervisor

Mango Tree Resources; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

Mango Tree Resources is seeking a capable Retail Outlet Manager to lead its fast-paced town-area store in Singapore. You will oversee daily operations, drive sales, manage staff, and ensure excellent customer service to meet targets.

Responsibilities include planning budgets, rostering, and maintaining orderly records, while motivating the team to deliver outstanding service and profitability. The role requires independent work and strong leadership in a bustling retail environment.

Qualifications

• Minimum 3 years of relevant experience in a similar retail management position.
• Diploma in Marketing, Business Administration, or a related discipline.
• Ability to work independently with strong leadership skills.
• Availability to work during retail hours in a fast-paced town area environment.

Responsibilities

• Manage daily operations of the company outlet to ensure smooth functioning and customer satisfaction
• Plan and budget sales activities to meet or exceed sales targets annually and monthly
• Motivate and lead employees to enhance productivity and achieve team goals
• Deliver high-level customer service by addressing and resolving customer issues and feedback promptly
• Develop and implement duty rosters and set sales targets for staff scheduling and performance management
• Prepare and manage the annual outlet budget to control expenses and optimize profitability
• Maintain accurate and organized documentation related to outlet operations and sales activities

Skills

Leadership

Budgeting

Planning

Customer Service

Retail Management

Education

Diploma in Marketing

Diploma in Business Admin

Job description

Company Overview

MANGO TREE RESOURCES PTE. LTD.

Job Summary

Lead and manage the company outlet to achieve sales targets through effective planning, budgeting, and team motivation while delivering excellent customer service in a fast-paced retail environment.

Responsibilities

• Manage daily operations of the company outlet to ensure smooth functioning and customer satisfaction
• Plan and budget sales activities to meet or exceed sales targets annually and monthly
• Motivate and lead employees to enhance productivity and achieve team goals
• Deliver high-level customer service by addressing and resolving customer issues and feedback promptly
• Develop and implement duty rosters and set sales targets for staff scheduling and performance management
• Prepare and manage the annual outlet budget to control expenses and optimize profitability
• Maintain accurate and organized documentation related to outlet operations and sales activities

Required competencies and certifications

• Minimum 3 years of relevant experience in a similar retail management position
• Diploma in Marketing, Business Administration, or a related discipline
• Ability to work independently with strong leadership skills
• Availability to work during retail hours in a fast-paced town area environment

Other Information

• Company registration Number: 200406063Z

EA Licence No.04C3285

• Chua Soon Lye Registration No: R1102573