Retail Assistant (Full-Time, 5-Day Work Week)

Popular Book Company Pte Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team-oriented culture

Work-life balance

Job summary

Popular Book Company in Singapore is hiring a full-time Retail Assistant to deliver friendly customer service and support store operations.

You will handle inquiries, help with purchases, restock shelves, maintain clean displays, and assist with promotions. The role offers opportunities for development and a collaborative team culture.

Ideal for entry-level candidates with positive attitude; weekend availability is expected and prior retail experience is a plus.

Qualifications

• Minimum GCE N or O level.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Attention to detail and merchandising/visual presentation.
• Able to work weekends/public holidays with retail hours.
• Retail or customer service experience desirable.

Responsibilities

• Assist in daily store operations, ensuring a smooth and efficient shopping experience.
• Provide excellent customer service by addressing inquiries and assisting with purchases.
• Manage inventory, restock shelves, and ensure products are well-displayed.
• Maintain cleanliness and organization in the store.
• Support promotional activities and sales events.
• Collaborate with the team to achieve sales targets and enhance the customer experience.

Skills

Customer service

Communication

Teamwork

Merchandising

Attention to detail

Willingness to learn

Education

GCE O/N Level

Job description

About the role

Join our vibrant team as a Retail Assistant for the Popular Book Company in Singapore. In this full-time role, you will be responsible for providing exceptional customer service and supporting the efficient operation of our retail stores. With a focus on creating an engaging and enjoyable shopping experience, you will play a crucial part in the success of our business.

What you'll be doing

• Assist in daily store operations, ensuring a smooth and efficient shopping experience.
• Provide excellent customer service by addressing inquiries and assisting with purchases.
• Manage inventory, restock shelves, and ensure products are well-displayed.
• Maintain cleanliness and organization in the store.
• Support promotional activities and sales events.
• Collaborate with the team to achieve sales targets and enhance the overall customer experience.

What we're looking for

• Minimum GCE N or O level. Entry level candidates with a positive attitude and willingness to learn
  are welcome
• Excellent communication and interpersonal skills to engage with customers of all ages
• Ability to work effectively as part of a team and independently as needed
• Attention to detail and a keen eye for merchandising and visual presentation
• Able to accommodate schedule aligned with retail operating hours including weekends and public holidays
• Previous retail or customer service experience is highly desirable

What we offer

• At the Popular Book Company, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits including employee discounts, opportunities for career development, and a collaborative team culture that values work-life balance.

About us

The Popular Book Company is a leading retail brand in Singapore, offering a wide selection of books, stationery, and gifts. With a strong presence across the island, we are dedicated to fostering a love for reading and providing our customers with an exceptional shopping experience. Join our team and be a part of our exciting journey as we continue to grow and innovate.