Retail Supervisor (Bookstore) - Island-wide - up $3.2K

HRNET VENTURES PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

HRNET VENTURES PTE. LTD. in Singapore is hiring a Retail Supervisor to oversee a department, lead a team of Retail Assistants, drive store performance, and deliver exceptional customer experiences.

You will manage daily operations, plan schedules, ensure merchandising and service standards, and partner with management on promotions while seeking opportunities to improve sales and efficiency.

Qualifications

• Minimum GCE 'O' Level or equivalent.
• 3-5 years retail experience, with 2+ years in a supervisory role.
• Strong leadership and people management skills.
• Customer-focused with excellent communication abilities.
• Knowledge of merchandising, stock management, and store operations.
• Willing to work retail hours, including weekends and public holidays.
• Proactive, responsible, and results-driven.

Responsibilities

• Lead, supervise, and motivate a team to achieve sales targets.
• Plan staff schedules, assign tasks, and manage performance.
• Deliver outstanding customer service and resolve concerns.
• Maintain high standards of merchandising, housekeeping, and presentation.
• Oversee inventory control, stock replenishment, and shrinkage.
• Collaborate with Store Management on promotions and campaigns.
• Identify opportunities to improve sales, efficiency, and customer satisfaction.

Skills

Leadership

Customer service

Communication

Merchandising

Stock management

Store operations

Team supervision

Education

GCE O-Level

Job description

Are you passionate about retail and leadership? Ready to take the next step in your career with one of Singapore's most established retail brands? Join as a Retail Supervisor and play a key role in driving store performance while delivering exceptional customer experiences.

Your Role

As a Retail Supervisor, you will oversee the daily operations of a department and lead a team of Retail Assistants to ensure smooth store operations, strong sales performance, and high service standards.

What You'll Be Doing

• Lead, supervise, and motivate a team of retail staff to achieve sales targets
• Plan staff schedules, assign tasks, and manage team performance
• Deliver outstanding customer service and resolve customer concerns professionally
• Maintain high standards of merchandising, housekeeping, and visual presentation
• Oversee inventory control, stock replenishment, and shrinkage management
• Work closely with Store Management to execute promotions and marketing campaigns
• Identify opportunities to improve sales, efficiency, and customer satisfaction

What We're Looking For

• Minimum GCE 'O' Level
• 3-5 years of retail experience, with at least 2 years in a supervisory role
• Strong leadership and people management skills
• Customer-focused with excellent communication abilities
• Knowledge of merchandising, stock management, and store operations
• Able to work retail hours, including weekends and public holidays
• Proactive, responsible, and results-driven