Senior Store Leader — Lead 20+ Team in Premium Retail

HRNET VENTURES PTE. LTD.; Singapore; On-site; SGD 61,000 - 73,000; Full time

Job summary

HRNET VENTURES PTE. LTD. in Singapore seeks an experienced Store Manager to lead a large retail team, drive sales and deliver an exceptional customer experience. You will own store performance, profitability and daily operations in a fast-paced, premium retail setting.

The role emphasizes coaching, team development and hands-on leadership on the shop floor to uphold service excellence and visual standards.

Qualifications

• Proven retail management experience in beauty or premium retail.
• Managed a team of 20+ staff.
• Strong track record in achieving sales targets and profitability.
• Solid store operations, inventory control and customer service standards.
• Confident in coaching large retail teams.

Responsibilities

• Lead & Develop Your Team: Manage, coach and motivate a team of 20+ retail staff to achieve objectives.
• Build a strong performance culture through regular coaching and development.
• Oversee manpower planning, staff scheduling and daily team deployment.
• Partner with HR on recruitment, onboarding and performance matters.
• Drive Sales & Commercial Performance: take ownership of store targets and profitability.
• Analyze sales trends and implement strategies to improve performance.
• Monitor costs, productivity and key financial indicators.
• Lead from the sales floor to set customer engagement standards.
• Oversee store operations: inventory, merchandising and stock accuracy.
• Maintain high standards of presentation, service and store compliance.
• Resolve customer concerns professionally and strengthen loyalty.
• Collaborate with internal stakeholders on promotions and launches.

Skills

Retail leadership

Team management

Customer experience

Sales targets

Operational excellence

Job description

HRNET VENTURES PTE. LTD. in Singapore seeks an experienced Store Manager to lead a large retail team, drive sales and deliver an exceptional customer experience. You will own store performance, profitability and daily operations in a fast-paced, premium retail setting.

The role emphasizes coaching, team development and hands-on leadership on the shop floor to uphold service excellence and visual standards.