Retail Sales Pro: Elevate Customer Experience

CROCS; Singapore; On-site; SGD 16,000 - 18,000; Part time

Job summary

Crocs, Inc. is seeking a Retail Associate in Singapore. You’ll welcome customers in stores, collaborate with global teams at our headquarters, and help keep operations moving at distribution centers.

You’ll be part of a diverse, fast-growing team where you’re encouraged to break the mold and create something better. You’ll learn across departments—consumer service, product knowledge, stock room, POS management—and contribute to a positive, sales-driven environment.

Qualifications

• Must be 16 years or older.
• Possess at least O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; proficiency of other language(s) will be an advantage.
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail POS system.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Customer service

Team collaboration

Retail operations

Fluent English

Education

O Level or above

Tools

POS system

MS Word/Excel

Job description

Crocs, Inc. is seeking a Retail Associate in Singapore. You’ll welcome customers in stores, collaborate with global teams at our headquarters, and help keep operations moving at distribution centers.

You’ll be part of a diverse, fast-growing team where you’re encouraged to break the mold and create something better. You’ll learn across departments—consumer service, product knowledge, stock room, POS management—and contribute to a positive, sales-driven environment.