Retail Sales Lead: Customer Experience & Merchandising

oceanda hr pte. ltd.; Singapore; Presencial; SGD 30.000 - 42.000; Jornada completa

Descripción de la vacante

oceanda hr pte. ltd. is seeking a retail sales associate in Singapore to deliver exceptional customer service and drive sales. You will maintain store presentation, greet customers, and handle POS transactions while staying updated on product information.

The role focuses on understanding customer needs, recommending suitable products, and contributing to a welcoming shopping environment. Prior retail experience and a customer-first attitude are essential.

Formación

• Proven experience in retail sales.
• Solid understanding of sales principles and customer service practices.
• Proficiency in English for effective communication.
• Track record of meeting or beating sales quotas.
• Strong verbal and written communication skills.
• Customer-focused approach with an engaging personality.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain store condition and visual merchandising standards.
• Maintain a fully stocked store and manage stock readiness.
• Acknowledge and understand customers' needs and wants.
• Recommend and display items matching customer needs.
• Welcome customers and handle point-of-sale processes.
• Assist in receiving new shipments and keep product information up to date.
• Describe product features and benefits accurately.
• Follow all company policies and procedures.

Conocimientos

Retail sales

Customer service

English proficiency

Sales quota

Communication

Friendly personality

Descripción del empleo

oceanda hr pte. ltd. is seeking a retail sales associate in Singapore to deliver exceptional customer service and drive sales. You will maintain store presentation, greet customers, and handle POS transactions while staying updated on product information.

The role focuses on understanding customer needs, recommending suitable products, and contributing to a welcoming shopping environment. Prior retail experience and a customer-first attitude are essential.