Retail Sales Associate: Customer Experience Champion

Crocs, Inc.; Singapore; On-site; SGD 16,000 - 18,000; Full time

Job summary

Crocs, Inc. is seeking a Sales Associate in Singapore to deliver exceptional customer experiences and support store operations. You will educate customers about products, assist with in-store promotions, and contribute to achieving store goals.

The role involves assisting across departments, maintaining visual presentation, and participating in stock and POS tasks. A friendly, proactive attitude and flexibility for shifts are essential.

Qualifications

• Must be 16 years or older.
• Minimum 1–2 years of working experience, preferably in retail.
• Fluent in English; other languages advantageous.
• Flexible to work on rotational shifts, including nights, Saturdays, Sundays and public holidays.
• Basic computer proficiency: Word, Excel and Email; able to operate retail POS system.

Responsibilities

• Deliver outstanding service to customers using Crocs’ service model.
• Contribute to a positive team environment with suggestions and concerns.
• Assist in departments within the store: customer service, product knowledge and visual presentation.
• Support daily retail operations: POS management, stock replenishment, pricing and markdowns, loyalty programs, cleanliness and recovery standards.
• Lead by example and collaborate with management to improve sales KPIs.
• Follow Asset Protection policies including inventory control and compliance.

Skills

Fluent in English

Customer service

Teamwork

Retail operations

POS system

Microsoft Word

Excel

Email

Education

O Level or above

Tools

POS system

Job description

Crocs, Inc. is seeking a Sales Associate in Singapore to deliver exceptional customer experiences and support store operations. You will educate customers about products, assist with in-store promotions, and contribute to achieving store goals.

The role involves assisting across departments, maintaining visual presentation, and participating in stock and POS tasks. A friendly, proactive attitude and flexibility for shifts are essential.