Retail Sales Admin: Customer Care & Orders

PERSOL SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 24 000 - 36 000; Plein temps

Résumé du poste

PERSOL SINGAPORE PTE. LTD. in Singapore is seeking a customer-focused sales assistant to greet walk-in customers, share product knowledge, and drive sales through excellent service.

You will respond to inquiries across channels, prepare quotations, coordinate with finance for payments, and forge lasting relationships to boost loyalty and repeat business. The role suits someone with 1–3 years in customer service or sales, and a diploma or O Levels; prior sales assistant experience is welcomed and

Qualifications

• Completed O Levels or possess a Diploma in any field.
• 1 to 3 years of relevant experience in a customer service or sales role.
• Previous experience as a sales assistant is welcomed.

Responsabilités

• Assist and engage walk-in customers with exemplary service and product expertise.
• Respond promptly to customer inquiries through various channels, including email, phone, and messaging apps.
• Process customer orders accurately and efficiently in accordance with received instructions.
• Prepare and present quotations to customers, ensuring clarity and professionalism, while following up on their status.
• Coordinate with finance to ensure timely collection of payments and follow up as necessary.
• Maintain strong customer relationships and identify opportunities to enhance sales volume.
• Provide after-sales support to ensure customer satisfaction and encourage long-term loyalty.

Connaissances

Customer service

Sales

Communication

Formation

O Levels or Diploma

Description du poste

PERSOL SINGAPORE PTE. LTD. in Singapore is seeking a customer-focused sales assistant to greet walk-in customers, share product knowledge, and drive sales through excellent service.

You will respond to inquiries across channels, prepare quotations, coordinate with finance for payments, and forge lasting relationships to boost loyalty and repeat business. The role suits someone with 1–3 years in customer service or sales, and a diploma or O Levels; prior sales assistant experience is welcomed and