Retail Sales Executive

STONE FOR GOLD PTE. LTD.; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

Stone For Gold PTE. LTD. is seeking a proactive Retail Sales Associate to welcome customers and guide them through product choices.

You will understand needs, present suitable leather goods, and provide accurate pricing information while aiming for daily sales targets. You will deliver excellent service throughout the shopping journey. Responsibilities include maintaining product presentation, recording customised orders accurately, building relationships with new and returning customers, and

Qualifications

• Minimum GCE O Levels, NITEC, Higher NITEC, Diploma or equivalent.
• At least 1 year of relevant sales or retail experience preferred.
• Experience in luxury retail, watches, automotive, fashion or lifestyle products is an advantage.
• Relevant retail or sales qualifications are an advantage but not mandatory.

Responsibilities

• Welcome and engage customers in a professional and approachable manner.
• Understand customers' needs and recommend suitable products, materials and customisation options.
• Provide customers with accurate product, leather and pricing information.
• Drive retail sales and work towards individual and team sales targets.
• Maintain a high standard of customer service throughout the sales journey.
• Maintain high standards of product presentation and retail display.

Skills

Sales skills

Customer service

Approaching customers

Closing sales

Attention to detail

Punctual & professional

Willing to learn leather

Retail target driven

Strong communication

Product presentation

Education

GCE O Levels / NITEC / Diploma

Job description

KEY RESPONSIBILITIES

• Welcome and engage customers in a professional and approachable manner
• Understand customers' needs and recommend suitable products, materials and customisation options
• Provide customers with accurate product, leather and pricing information
• Drive retail sales and work towards individual and team sales targets
• Follow up with potential customers and sales enquiries
• Build strong relationships with new and returning customers
• Maintain a high standard of customer service throughout the sales journey
• Ensure customer orders and customisation requirements are recorded accurately
• Maintain high standards of product presentation and retail display
• Assist with day to day retail operations and upkeep of the store
• Develop strong knowledge of Stone For Gold's products, materials and craftsmanship
• Support the team during launches, events, activations and other retail activities when required

REQUIREMENTS

• Strong sales and customer service skills
• Confident in approaching, engaging and communicating with customers
• Comfortable recommending products and closing sales
• Strong attention to detail, especially when handling customised orders
• Professional, well presented and customer focused
• Responsible, punctual and proactive
• Willing and eager to learn about leather, craftsmanship and bespoke products
• Comfortable working towards sales targets
• Able to work retail hours, including weekends and public holidays when required
• Strong interest in cars, watches, leather goods, luxury products or craftsmanship is highly preferred
• Able to start within a short notice period is preferred

QUALIFICATIONS

• Minimum GCE N/O Levels, NITEC, Higher NITEC, Diploma or equivalent
• At least 1 year of relevant sales or retail experience preferred
• Experience in luxury retail, watches, automotive, fashion or lifestyle products is an advantage
• Relevant retail or sales qualifications are an advantage but not mandatory