Sales Associate

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

57 EMPLOYMENT AGENCY PTE. LTD. is seeking a Sales Associate to deliver friendly, proactive service in a fast-paced retail setting in Singapore.

You will learn product features, assess customer needs and guide choices to meet sales targets. The role requires a proven track record in sales or customer service, strong communication and interpersonal skills, and the ability to work flexible shifts. You will collaborate with colleagues to maintain stock accuracy and deliver exceptional shopper

Qualifications

• Proven work experience as a Sales Associate or similar role.
• Strong knowledge of sales principles and customer service practices.
• Solid communication and interpersonal skills.
• Ability to work flexible shifts.

Responsibilities

• Provide excellent sales service to meet department goals.
• Assess customers' needs and explain product features.
• Maintain in-stock and presentable areas.
• Cross-sell products and build customer trust.
• Collaborate with team to ensure quality customer service.
• Suggest ways to improve sales and participate in marketing activities.
• Follow inventory control procedures.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Flexible shifts

Job description

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities)

Requirements

• Sales Associate skills
• Proven work experience as a Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts