Retail Operations Specialist - Customer Service & Insights

CITY BLUE BOUTIQUE PTE LTD; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

CITY BLUE BOUTIQUE PTE LTD is seeking a capable Retail Operations Assistant to support the Operations Director with planning, staff training, market analysis, and report preparation. The role includes managing staff appraisals and delivering excellent customer service at multiple retail outlets.

The successful candidate will be adept at multitasking, have strong communication and interpersonal skills, and be willing to work retail hours.

Qualifications

• Willing to work retail hours.
• Good communication and multi-tasking skills.
• Strong interpersonal skills and teamwork.

Responsibilities

• Assist Operations Director in retail operations including planning, staff training, market analysis, reports preparation.
• Manage staff appraisals.
• Provide customer service.
• Perform sales functions at retail outlets.
• Provide excellent customer service to meet customers’ expectations.
• Issue memos for cashier payments.
• Conduct stock packing in a neat and tidy manner.
• Any other ad-hoc duties assigned.

Skills

Customer service

Communication

Team player

Multi-tasking

Interpersonal skills

Tools

MS Office

Job description

CITY BLUE BOUTIQUE PTE LTD is seeking a capable Retail Operations Assistant to support the Operations Director with planning, staff training, market analysis, and report preparation. The role includes managing staff appraisals and delivering excellent customer service at multiple retail outlets.

The successful candidate will be adept at multitasking, have strong communication and interpersonal skills, and be willing to work retail hours.