Retail Operations and Distributions Representative

SPH Media Limited; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SPH Media Limited seeks a dynamic Operations Associate to oversee newspaper distribution, reader services, and agent relationships within a defined area in Singapore.

You will conduct field surveys, monitor subscription penetration and competitor activities, and support newsagents with reader databases and promotions. Diploma holder with 2 years' experience and driving licence preferred.

Qualifications

• Diploma holder with 2 years of working experience preferred.
• Digitally savvy and comfortable with digital tools and platforms.
• Understanding of how to manage and promote newspaper publications under SPH Media.
• Team player with excellent communication and interpersonal skills.
• Own vehicle and valid driving licence.
• Experience in retail operations and/or franchise management is an advantage.

Responsibilities

• Oversee newspaper distribution within a defined sector or area.
• Manage readers' expectations and customer services for readers and agents.
• Coordinate with newsagents and newsstands under SPH Media.
• Conduct field surveys for subscription penetration, outlets sales and competitor activity.
• Stay updated on housing developments and assist newsagents in managing their readers’ databases.

Skills

Digital savvy

Team player

Communication skills

Driving licence

Education

Diploma holder

Job description

Job Description

ReportingtotheManager(Operations),thispositionrequiresahighlyenergetic individual to deal with the operations,marketinganddistributionaspectsofnewspapers and magazines. You are required to manage a newspaper distributionsector(orarea). Your main scope of work requires you to manage readers' expectations and services. In addition,youwillhaveasetofnewsagentsandnewsstandoutletsunderyourcare.

Thechallengeforyoudailyincludesconductingfieldsurveysfornewspapers on subscription penetration,outletsales,competitor activities,marketinformationand intelligence (including traffic surveys), identityandsourcefornewsalespoints.Within your assigned territory, you are required to stay abreast of new housing developmentsandassistthenewsagentsinmanagingtheirreaders'database.

Job Requirements

• Diplomaholder,preferablywith2yearsofworkingexperience

• Digitallysavvy

• Understandingofhowtomanageandpromotenewspaperpublications under SPH Media

• Ateamplayerwithexcellentcommunicationandinterpersonalskills

• Possessownvehicle/drivinglicence

• Experienceinretailoperationsand/orfranchisemanagementwouldbe anadvantage