Retail Manager

workle pte. ltd.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

WORKLE PTE. LTD. in Singapore seeks a Store Supervisor to lead a sales-oriented team managing customer service, store maintenance and product promotions. You will develop schedules and drive holiday sales cycles while maintaining store standards and profitability.

The role emphasizes training, cross-training, cost control and prompt hiring to ensure excellent service across shifts and peak periods.

Responsibilities

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Job description

Key Responsibilities

• Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

EA License No: 19C9611

EA Personnel Reg No: R24125160 Liau Jie Si (Jess)