Retail IT Systems Administrator — POS & Network Security

Lovebonito Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Love, Bonito Singapore Pte Ltd is seeking a System Administrator to maintain, upgrade, and manage our software, hardware, and networks across corporate and retail locations. You will diagnose problems quickly, communicate with cross-functional teams, and ensure our technology infrastructure runs smoothly and securely.

The role requires hands-on responsibility for POS systems, asset management, and IT security, with opportunities to drive automation and process improvements in a fast-paced

Qualifications

• Minimum 3–4 years of experience as a System Administrator or similar role.
• Strong knowledge of IT asset management, MDM, Active Directory, and network security.
• Hands-on experience with POS systems (retail) and vendor coordination.
• Strong grasp of system security (intrusion detection, endpoint protection, backup/recovery).
• Familiarity with scripting and automation (PowerShell, Python, or similar).
• Excellent troubleshooting, communication, and stakeholder management skills.
• Resourcefulness, ownership, and problem‑solving aptitude.
• Bachelor’s degree in Information Technology, Computer Science, or related discipline; professional certifications (e.g., Google Workspace Admin, Microsoft 365, or CompTIA Security+) are a plus.
• Experience managing retail store IT infrastructure (POS, network, peripherals) and work with Unify management.
• Understanding of inventory or asset management tools is a plus.

Responsibilities

• Deploy, configure, and maintain software and hardware across corporate and retail locations
• Manage network servers, cloud systems, and technology tools to ensure stability and security
• Oversee setup and lifecycle of user accounts, workstations, and access controls
• Support and manage the POS (Point-of-Sale) system, including configuration, maintenance, and L1 support
• Retail Store Operations : Procure IT infrastructure, partner with vendors on installations, and manage delivery schedules to meet target store launch dates
• Collaborate with the Retail Operations team to identify pain points and enhancement opportunities in store systems
• Coordinate with L2 POS vendors for troubleshooting, maintenance, and improvement projects
• Lead and manage POS-related IT projects, including system rollouts, integrations, and testing
• Monitor performance, troubleshoot system issues, and respond promptly to outages or incidents
• Ensure security through device policies, firewalls, and backup strategies
• Maintain accurate records of IT and retail assets via asset management tools
• Develop and maintain technical documentation, SOPs, and IT policies
• Continuously explore automation opportunities and process improvements to optimize IT operations

Skills

Asset management

MDM

Active Directory

Network security

POS systems

Vendor coordination

Scripting

Automation

PowerShell

Python

Troubleshooting

Communication skills

Stakeholder management

Problem-solving

Emerging tech

Education

Bachelor's degree in IT/CS or related

Certifications (Google Workspace Admin, Microsoft 365, CompTIA Security+)

Tools

Unify management

Job description

Love, Bonito Singapore Pte Ltd is seeking a System Administrator to maintain, upgrade, and manage our software, hardware, and networks across corporate and retail locations. You will diagnose problems quickly, communicate with cross-functional teams, and ensure our technology infrastructure runs smoothly and securely.

The role requires hands-on responsibility for POS systems, asset management, and IT security, with opportunities to drive automation and process improvements in a fast-paced