IT Executive

Bacha Coffee; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Bacha Coffee is seeking proactive IT team members to support daily IT operations across our boutiques and coffee rooms. The role covers helpdesk support, server and network maintenance, and POS/ERP system administration, including support for new store openings across regions.

Ideal candidates have 3+ years in retail, F&B or hospitality IT, strong Windows and networking skills, and hands-on POS/ERP experience. Must be able to travel occasionally and work with regional teams and HQ IT.

Qualifications

• Diploma in Computer Science or related discipline.
• 3+ years of experience in a similar role.

Responsibilities

• Provide day-to-day IT helpdesk support and hardware setup.
• Perform server administration, network, firewall, and VPN maintenance.
• Manage and configure POS and ERP system settings.
• Support store openings across multiple regions.
• Coordinate with HQ IT on group initiatives and system implementation.

Skills

Windows

Networking

Firewall administration

POS systems

ERP systems

Problem solving

Team player

Education

Diploma in Computer Science

Tools

POS software

ERP software

Job description

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

We are looking for proactive IT team members to support daily IT operations across our boutiques and coffee rooms. This role includes helpdesk support, server/network/firewall maintenance, POS and ERP system administration, and support for new store openings across multiple regions.

The ideal candidate should have experience in retail, F&B or Hospitality industry, strong knowledge of Windows and networking infrastructure, and hands-on experience with POS or ERP systems. You should be a strong problem-solver, able to work independently and collaboratively with regional teams and HQ IT.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc.
• Server Administration and Network/Firewall/VPN maintenance.
• Manage and configure POS and ERP system settings.
• Support and manage store opening projects across multiple regions.
• Liaise with HQ IT for all group initiatives, protocols and systems implementation.

Requirements

• Diploma in Computer Science or related discipline minimally.
• Minimum 3 years' working experience in similar or related role.
• Relevant experience in Windows, Networking and Firewall administration, maintenance and technical support.
• Experienced in Retail, F&B or Hospitality industry.
• Experienced in at least one POS and/or ERP systems.
• Experienced in configuring and troubleshooting network connectivity issues.
• Good written and spoken communication skills, great problem-solving skills.
• Team player and independent in executing work-related jobs.
• Occasional travelling might be required.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.