Retail Experience Director - Brand & Growth

Samsung; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

Samsung Singapore seeks an experienced leader to build and guide the MX Retail Development organization, delivering best-in-class Samsung retail experiences across SES stores, partners and mall touchpoints.

The role focuses on elevating brand experiences, driving customer satisfaction, and expanding SES through strategic retail expansion, cross-functional collaboration, and strong P&L ownership.

Qualifications

• Degree in Business, Sales and Marketing required.
• 10–15 years in retail management, retail real estate, or B2C training experience.
• Intellectual curiosity with strategic thinking and a challenger mindset.
• Strong commercial sense and business acumen.
• Independent and self-driven, yet collaborative.
• Excellent presentation and communication skills.
• Retail, sales or marketing experience in consumer tech is a plus.

Responsibilities

• Lead, develop and coach the Retail Development team to deliver a differentiated brand experience.
• Plan and execute retail expansion strategies in malls and channel partner locations.
• Develop channel strategies for Samsung branded and partner stores to maximise competitiveness.
• Oversee retail business models, GTM, launches, and performance for MX devices including smartphones and wearables.
• Own SES sales, marketing plans, operations, P&L and KPI reporting on timelines.
• Collaborate with Training to drive brand advocacy and education for conversion.

Skills

Leadership

Communication skills

Strategic thinking

Detail-oriented

Collaboration

Education

Degree in Business, Sales and Marketing

Job description

Samsung Singapore seeks an experienced leader to build and guide the MX Retail Development organization, delivering best-in-class Samsung retail experiences across SES stores, partners and mall touchpoints.

The role focuses on elevating brand experiences, driving customer satisfaction, and expanding SES through strategic retail expansion, cross-functional collaboration, and strong P&L ownership.