Retail Brand Educator [Part Time]

OUR SECOND NATURE PTE. LTD.; Singapore; On-site; SGD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Professional development

Job summary

OUR SECOND NATURE PTE. LTD. is seeking a Retail Brand Educator in Singapore.

The role involves knowing the brand, delivering friendly customer service, and wearing multiple hats in a small team. You will be the first touchpoint of the customer journey and help with store operations, events, and campaigns. Ideal candidates have good English communication, keen eye for brand aesthetics, and a collaborative, proactive attitude.

Qualifications

• Impeccable customer service skills.
• Honest, hardworking, responsible, proactive and a collaborative team player.
• Able to commit at least 3 days a week, including 1 day on the weekend.
• Positive energy and approachable with a willingness to learn.
• Great understanding of the brand aesthetics and values.
• Excellent communication skills, with a strong command of English to ensure excellent customer service and consistent brand storytelling
• Ability to multitask, prioritise, and manage time effectively.
• Minimum commitment period of 6 months.

Responsibilities

• Executing and overseeing day to day operations i.e., Opening/Closing, thoughtful inventory management and stock replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, goods receiving or deliveries.
• Delivering excellent in-store customer service to enhance overall customer experience.
• Supporting in the execution of in-store activities, events or campaigns.
• Assisting the team with any other assigned ad-hoc duties.
• Reporting to Retail & Community Manager & Founding Brand Director.

Skills

Customer service

Team player

Weekend availability

English communication

Brand storytelling

Time management

Job description

JOB DESCRIPTION & REQUIREMENTS

We're looking for someone with a genuinely good attitude-someone fun, friendly, proactive and takes pride in everything they do-to join our team as a Retail Brand Educator .

First things first: you would need to know and understand the brand, and embody our values. This is crucial because you are now the first physical touchpoint of a customer's journey with the brand. If you have a keen eye for detail, appreciate patterns and colours, think with your head and act with your heart, then you may just be the person we are searching for.

Since we are a small brand and team, sometimes our roles get mixed up, and we each wear more than one hat! That means, you aren't just a body operating our physical space; you are a member of our team, and every member has the ability to effect change and reach our collective aim of delivering kindness and joy through our brand. Do apply only if you are comfortable with this fact.

Prior experience in customer-facing roles is recommended but not required.

Responsibilities include:

• Executing and overseeing day to day operations i.e., Opening/Closing, thoughtful inventory management and stock replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, goods receiving or deliveries
• Delivering excellent in-store customer service to enhance overall customer experience
• Supporting in the execution of in-store activities, events or campaigns
• Assisting the team with any other assigned ad-hoc duties
• Reporting to Retail & Community Manager & Founding Brand Director

Skills & Requirements:

• Impeccable customer service skills
• Honest, hardworking, responsible, proactive and a collaborative team player
• Able to commit at least 3 days a week, including 1 day on the weekend
• Positive energy and approachable with a willingness to learn
• Great understanding of the brand aesthetics and values
• Excellent communication skills, with a strong command of English to ensure excellent customer service and consistent brand storytelling
• Ability to multitask, prioritise, and manage time effectively
• Minimum commitment period of 6 months

Benefits:

• Employee discount
• Flexible schedule
• Professional development

Work Location: In person

Job Type: Part-time