Retail Assistant (PART-TIME)

Kenshop Pte Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Kenshop Pte Ltd is seeking a customer-centric retail associate to assist walk-in customers, demonstrate products, and run sales transactions in-store. You will help maintain attractive displays, monitor stock, and support promotions and events across locations.

Training will be provided and weekend/public holiday rosters apply. Ideal candidates are friendly, punctual, and able to work independently or as part of a team; prior retail experience is a plus but not required.

Qualifications

• Friendly and approachable; able to engage with customers.
• Punctual, responsible and eager to learn.
• Comfortable with product demonstrations and basic troubleshooting.
• Able to work independently and as part of a team.
• Regular weekend availability and public holiday rostered work.

Responsibilities

• Attend to walk-in customers and recommend suitable products based on their needs.
• Explain and demonstrate product features, basic setup and functionality.
• Process sales transactions using the ePOS system.
• Replenish stock and maintain neat, organised and attractive product displays.
• Monitor stock levels and highlight fast-moving or low-stock items.
• Assist with receiving, unpacking and organising stock.
• Attend to customer enquiries, exchanges and basic after-sales matters according to company guidelines.
• Maintain the cleanliness and overall presentation of the store.
• Support in-store promotions, campaigns and product launches.
• Support exhibitions, roadshows, pop-up events and other company activities at different locations when required.
• Perform other reasonable duties related to retail and event operations as assigned by the Manager.

Skills

Customer service

Communication

Teamwork

Punctuality

Adaptability

Problem solving

Job description

Responsibilities

• Attend to walk-in customers and recommend suitable products based on their needs.

• Explain and demonstrate product features, basic setup and functionality.

• Process sales transactions using the ePOS system.

• Replenish stock and maintain neat, organised and attractive product displays.

• Monitor stock levels and highlight fast-moving or low-stock items.

• Assist with receiving, unpacking and organising stock.

• Attend to customer enquiries, exchanges and basic after-sales matters according to company guidelines.

• Maintain the cleanliness and overall presentation of the store.

• Support in-store promotions, campaigns and product launches.

• Support exhibitions, roadshows, pop-up events and other company activities at different locations when required.

• Perform other reasonable duties related to retail and event operations as assigned by the Manager.

Requirements

• Friendly, approachable and comfortable interacting with customers.

• Responsible, punctual and willing to learn.

• Comfortable with hands-on product demonstrations and basic troubleshooting.

• Able to work independently and as part of a team.

• Regular weekend availability is required.

• Able to work on public holidays when rostered.

• Willing to work at exhibitions, roadshows, pop-up events or other assigned locations when required.

• Prior retail or customer service experience is an advantage but not required.

• Interest in model trains, buses and collectibles is a plus.

• Students are welcome to apply.

• Training will be provided.