Restaurant Supervisor – temper. Wine Room & Lounge

TEMPER PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Overtime pay after 44 hours / week

Staff meals

Medical benefits

Staff discounts

Career progression

Team culture

Job summary

TEMPER PTE. LTD. in Singapore is seeking a hands-on Restaurant Supervisor to help lead daily floor operations at temper.

Wine Room & Lounge, ensuring smooth service, guest satisfaction, and seamless coordination with kitchen and bar teams. The role requires at least 2 years in F&B with supervisory exposure; strong leadership, guest service focus, and familiarity with POS systems. We offer competitive salary, staff meals, medical benefits, and opportunities for progression within the Ebb & Flow

Qualifications

• Minimum 2 years' relevant F&B service, with at least 1 year in a supervisory capacity.
• Experience in wine bar, fine dining, or lounge preferred; wine knowledge not required.
• Strong leadership and people management skills.
• Excellent guest service orientation and communication skills.
• Familiar with POS systems and basic inventory handling.

Responsibilities

• Oversee daily floor operations and ensure smooth service across shifts.
• Supervise and motivate service crew to deliver attentive guest experiences.
• Assist with rostering, shift planning, and manpower allocation.
• Conduct pre-shift briefings on menu, wine, and promotions.
• Monitor service standards and guest flow, stepping in during peak periods.
• Support training and onboarding of new team members, including wine service.
• Collaborate with kitchen and bar for seamless cross-department coordination.

Skills

Leadership

Guest service

People management

Communication

POS systems

Tools

POS terminal

Job description

About Us

Ebb & Flow Group is a Singapore-based multi-concept F&B hospitality group operating a diverse portfolio of dining and lifestyle brands. temper. Wine Room & Lounge is an intimate wine-focused concept offering a curated list, refined small plates, and an elevated yet relaxed guest experience.

We are looking for a hands-on Restaurant Supervisor to help lead daily floor operations, support the management team, and uphold the high standards of service and hospitality that define the temper. experience.

Key Responsibilities

• Oversee day-to-day floor operations, ensuring smooth and efficient service during each shift
• Supervise, guide, and motivate service crew to deliver consistent, attentive guest experiences
• Support the Restaurant Manager with rostering, shift planning, and manpower allocation
• Conduct pre-shift briefings, including menu, wine, and promotion updates
• Monitor service standards, table turnover, and guest flow, stepping in to support the floor during peak periods
• Handle guest feedback and service recovery professionally and promptly, escalating where necessary
• Assist with training and onboarding of new team members, including wine service and hospitality standards
• Support inventory management, stock counts, and ordering for the floor and bar as required
• Ensure compliance with food safety, licensing (including liquor licensing), and workplace safety regulations
• Assist with opening and closing procedures, cash/POS reconciliation, and daily reporting
• Work closely with kitchen, bar, and management teams to ensure seamless cross-department coordination

Requirements

• Minimum 2 years' relevant experience in F&B service, with at least 1 year in a supervisory or team lead capacity
• Prior experience in a wine bar, fine dining, or lounge concept preferred; wine knowledge/WSET certification not necessary
• Strong leadership and people management skills, with the ability to motivate and guide a team under pressure
• Excellent guest service orientation and communication skills
• Familiar with POS systems and basic inventory/stock management
• Able to work rotating shifts, including late nights, weekends, and public holidays
• A team player who is hands-on, adaptable, and thrives in a fast-paced hospitality environment

What We Offer

• Competitive salary with opportunities for performance-based incentives
• Overtime Pay after 44 hours / week
Structured training and career progression pathways across Ebb & Flow Group's portfolio of brands
• Staff meals and F&B-related benefits
• A collaborative, close-knit team culture within an established hospitality group
• Medical benefits, staff discounts, late-night transport provided