Restaurant Service Lead — Fast-Paced Ops & Guest Care

CLUB CHINOIS PTE LTD

Singapore

In loco

SGD 32.000 - 52.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Club Chinois Pte Ltd in Singapore is seeking a dedicated Restaurant Supervisor to oversee daily operations and ensure smooth service. You will motivate front-of-house staff, uphold service standards, handle customer concerns, manage cash and shift reports, and help maintain equipment and cleanliness.

This role requires weekend availability and the ability to thrive in a fast-paced, service-oriented F&B environment.

Competenze

Prior experience in a similar role is preferred
Strong knowledge of restaurant operations and service standards
Excellent customer service and communication skills
Service oriented and passionate working in F&B industry
Problem-solving and conflict-resolution abilities
Able to work on weekends and public holidays
Ability to work in a fast-paced environment

Mansioni

Supervise and support the daily restaurant operations, ensuring smooth and efficient service
Motivate front-of-house staff to deliver outstanding customer service
Ensure smooth day-to-day restaurant operations
Ensure high standards of customer service are consistently met
Handle customer complaints or concerns and resolve issues in a professional and timely manner
Perform daily operation tasks, documenting procedures and creating guidelines
Ensure proper maintenance and cleanliness of equipment and restaurant
Conduct opening and closing procedures, including cash handling and shift reports
Report daily operational or staffing issues to management
Any other ad-hoc duties as assigned by the Superior from time to time