Restaurant Service & Guest Experience Specialist

FORTUNA TERRAZZA PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

Fortuna Terrazza PTE. LTD. in Singapore is seeking a friendly service crew member to greet guests, escort them to tables, and share information about specials or the menu.

You will take accurate food and beverage orders, answer questions, make recommendations, and ensure orders are delivered promptly.

Additionally, you will maintain a clean, organized workspace, handle payments, support basic food preparation when needed, and check guest satisfaction to ensure a positive dining experience.

Qualifications

• Front-of-house experience in a fast-paced restaurant.
• Excellent communication and interpersonal skills.
• Ability to upsell and recommend menu items.

Responsibilities

• Greet guests and escort to tables.
• Provide information about specials and menu items.
• Take accurate orders and answer guest questions.
• Ensure timely delivery of orders.
• Handle payments accurately.
• Maintain cleanliness and organize work area.
• Assist with basic food preparation as needed.
• Check guest satisfaction and address concerns.

Skills

Customer service

Communication

Teamwork

Attention to detail

Menu knowledge

Job description

Fortuna Terrazza PTE. LTD. in Singapore is seeking a friendly service crew member to greet guests, escort them to tables, and share information about specials or the menu.

You will take accurate food and beverage orders, answer questions, make recommendations, and ensure orders are delivered promptly.

Additionally, you will maintain a clean, organized workspace, handle payments, support basic food preparation when needed, and check guest satisfaction to ensure a positive dining experience.