Guest Experience Associate – Restaurant Service

Greenwood Fish Market

Singapore

On-site

SGD 20,000 - 29,000

Full time

6 days ago

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Job summary

Greenwood Fish Market in Singapore is seeking a service crew member to greet guests, seat them, present menus and wine lists, and take orders accurately. You will provide recommendations, answer questions, and ensure a spotless, well-presented dining area.

You will deliver food and drinks, handle complaints professionally, and stay informed about menu changes and promotions. The role requires hospitality-focused individuals who can multitask, stay calm under pressure, and work flexible hours,

Qualifications

1+ years of experience in a busy restaurant service role.
Friendly, positive, and professional demeanour with a passion for customer service.
Excellent communication and interpersonal skills, with the ability to work under pressure.
Ability to multi-task and prioritise in a fast-paced environment.
Strong attention to detail, with a keen eye for presentation and quality.
Flexible hours, including evenings and weekends.

Responsibilities

Greeting and seating guests, presenting menus and wine lists, and taking orders accurately and efficiently.
Providing menu recommendations and answering questions about menu items and ingredients.
Maintaining a clean and organized dining area, ensuring all tables are set to a high standard.
Delivering food and drinks to tables, maintaining quality and presentation.
Handling customer complaints and concerns with professionalism and a positive attitude.
Maintaining a deep understanding of our menu and wine list, and keeping up-to-date with changes and promotions.