Restaurant Service Executive

Sichuan Tianfu Restaurant; Singapore; On-site; SGD 20,000 - 36,000; Full time

Job summary

Sichuan Tianfu Restaurant in Singapore is seeking a friendly and reliable waiter/waitress to join our front-of-house team. You will greet guests, present menus, explain specials and take orders with accuracy and a positive attitude.

You will work closely with kitchen staff, handle payments, maintain a clean dining area, and ensure guests have an exceptional dining experience. Previous POS experience and strong communication are essential in our fast-paced environment.

Qualifications

• Proven work experience as a Waiter or Waitress.
• Hands-on experience with cash registers and ordering information systems (POS).
• Basic math skills.
• Attentiveness and patience for customers.
• Excellent presentation skills.
• Strong organizational and multitasking skills for fast-paced environments.
• Active listening and effective communication.
• Team spirit.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Skills

Cash register experience

POS experience

Basic math skills

Customer service

Communication skills

Team player

Tools

Revel POS

Toast POS

Job description

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit