Restaurant Operations Manager

Rang-Mahal-Pte-Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Rang Mahal Pte Ltd in Singapore is seeking an experienced Restaurant Operations Manager to lead our team and uphold the highest dining standards. The role oversees daily restaurant operations, supervises front-of-house and back-of-house teams, and partners with culinary and F&B leaders to deliver exceptional guest experiences while driving profitability.

The ideal candidate has a Diploma or Degree in Hospitality, at least 5 years in restaurant or F&B operations, strong leadership, and excellent

Qualifications

• Diploma or Degree in Hospitality Management or related field.
• Minimum 5 years of experience in restaurant or F&B operations.
• Proven leadership and team management skills.
• Strong understanding of service excellence and guest engagement.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with POS systems and restaurant management software is an advantage.

Responsibilities

• Lead and manage all aspects of restaurant operations, including service delivery, guest satisfaction, and team performance.
• Supervise and support front-of-house and back-of-house teams to ensure smooth coordination and high service standards.
• Monitor and maintain quality control for food, beverage, cleanliness, and ambiance.
• Collaborate with the culinary team to ensure menu consistency, timely service, and guest satisfaction.
• Manage staff scheduling, training, and performance evaluations to ensure a motivated and efficient team.
• Handle guest feedback and resolve complaints promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards in accordance with hotel and regulatory requirements.
• Monitor inventory levels and coordinate with procurement to ensure adequate stock of supplies.
• Assist in budgeting, forecasting, and cost control to achieve financial targets.
• Support the implementation of marketing and promotional initiatives to drive restaurant revenue.

Skills

Leadership

Team management

Guest engagement

Communication

Problem solving

Education

Diploma in Hospitality

Degree in Hospitality

Job description

Join our esteemed Indian restaurant, renowned for over 50 years of excellence in culinary experiences. We are seeking a passionate and experienced Restaurant Operations Manager to lead our team and uphold the highest standards of service. If you thrive in a dynamic environment and are dedicated to delivering exceptional dining experiences, we’d love to welcome you to our legacy of excellence

Summary:

The Restaurant Operations Manager is responsible for overseeing the daily operations of the hotel’s restaurant, ensuring exceptional guest experiences, operational efficiency, and adherence to brand and service standards. This role supports the Food and Beverage Manager in driving service excellence, managing staff performance, and optimizing profitability.

Key Responsibilities:

• Lead and manage all aspects of restaurant operations, including service delivery, guest satisfaction, and team performance.
• Supervise and support front-of-house and back-of-house teams to ensure smooth coordination and high service standards.
• Monitor and maintain quality control for food, beverage, cleanliness, and ambiance.
• Collaborate with the culinary team to ensure menu consistency, timely service, and guest satisfaction.
• Manage staff scheduling, training, and performance evaluations to ensure a motivated and efficient team.
• Handle guest feedback and resolve complaints promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards in accordance with hotel and regulatory requirements.
• Monitor inventory levels and coordinate with procurement to ensure adequate stock of supplies.
• Assist in budgeting, forecasting, and cost control to achieve financial targets.
• Support the implementation of marketing and promotional initiatives to drive restaurant revenue.

Requirements:

• Diploma or Degree in Hospitality Management or related field.
• Minimum 5 years of experience in restaurant or F&B operations
• Proven leadership and team management skills.
• Strong understanding of service excellence and guest engagement.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with POS systems and restaurant management software is an advantage