Restaurant Operations Leader & Guest Experience Champion

MOTON INTERNATIONAL HUMAN RESOURCES PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

MOTON INTERNATIONAL HUMAN RESOURCES PTE. LTD. in Singapore is seeking a Restaurant Operations Manager to oversee front and back of house, ensuring service excellence and quality control across all dining operations.

You will respond to customer feedback, monitor health code compliance, manage costs, train staff, and generate regular reports, while maintaining cash handling and scheduling accuracy.

Responsibilities

• Overseeing all front and back of the house restaurant operations
• Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintaining quality control for all food served
• Analyze staff evaluations and feedback to improve the customer’s experiences
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual reports
• Train new employees and provide ongoing training for all staff
• Addressing problems and troubleshooting
• Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling

Job description

MOTON INTERNATIONAL HUMAN RESOURCES PTE. LTD. in Singapore is seeking a Restaurant Operations Manager to oversee front and back of house, ensuring service excellence and quality control across all dining operations.

You will respond to customer feedback, monitor health code compliance, manage costs, train staff, and generate regular reports, while maintaining cash handling and scheduling accuracy.