Restaurant Operations Lead: Guest Experience & Team Lead

The Happy Tree Pte. Ltd.; Singapore; Presencial; SGD 39.000 - 56.000; Jornada completa

Descripción de la vacante

The Happy Tree Pte. Ltd. in Singapore seeks a Restaurant Operations Manager to oversee day-to-day restaurant activities inside a hotel setting. You will lead the front-of-house team, ensure service standards, and handle guest feedback to support business goals.

Candidates should have strong English communication, willingness to work long hours, and be able to coordinate shifts, weekends, and public holidays while maintaining a positive work environment and regulatory compliance.

Formación

• Experience in managing restaurant operations and staff.
• Ability to maintain guest service standards and respond to feedback.
• Strong communication and organizational skills.

Responsabilidades

• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction and revenue growth for restaurant
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts and arrange the part timer worker
• Manage and lead staff
• Control costs and minimize waste
• Nurture a positive working environment

Conocimientos

Staff supervision

Guest service

Operations management

Cost control

English proficiency

Descripción del empleo

The Happy Tree Pte. Ltd. in Singapore seeks a Restaurant Operations Manager to oversee day-to-day restaurant activities inside a hotel setting. You will lead the front-of-house team, ensure service standards, and handle guest feedback to support business goals.

Candidates should have strong English communication, willingness to work long hours, and be able to coordinate shifts, weekends, and public holidays while maintaining a positive work environment and regulatory compliance.