Restaurant Operations Lead - Growth & Service Excellence

TOO TWO SINGAPORE PTE. LTD.; Singapore; Vor Ort; SGD 42.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance-based incentives

Staff meals

Medical benefits

Training and development opportunities

Career progression opportunities

Annual leave

Zusammenfassung

Tai Er Restaurant in Singapore is seeking a passionate Restaurant Manager to oversee daily operations, uphold service and food quality, and lead the restaurant team. This role focuses on managing manpower, maintaining standards, and supporting growth initiatives for the outlet.

The successful candidate should have strong leadership and customer-service mindset, with experience in a fast-paced dining environment and a willingness to work shifts, including weekends and public holidays.

Qualifikationen

• Relevant experience in restaurant, hospitality or F&B operations
• Previous supervisory or management experience in a restaurant environment
• Strong leadership, communication and interpersonal skills
• Good problem-solving and decision-making abilities
• Customer-oriented with a positive and hands-on approach
• Able to work in a fast-paced environment and manage multiple operational priorities
• Willing to work shifts, weekends and public holidays according to the restaurant's operating schedule
• Experience in Chinese cuisine or a similar restaurant concept will be an advantage
• Ability to communicate effectively in English for workplace communication; knowledge of Mandarin is an advantage where the role involves communicating with Mandarin-speaking customers or team members

Aufgaben

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service
• Lead, coach and motivate the restaurant team to deliver excellent customer service
• Plan and manage staff deployment and work schedules according to operational needs
• Monitor food quality, service standards and overall customer experience
• Handle customer feedback and resolve operational issues professionally
• Monitor inventory, ordering, wastage and operating costs
• Ensure compliance with food safety, hygiene, workplace safety and company standards
• Conduct staff training and provide ongoing coaching to improve team performance
• Monitor outlet sales and operational performance and support initiatives to achieve business targets
• Work closely with the management team on operational improvements and business development

Jobbeschreibung

Tai Er Restaurant in Singapore is seeking a passionate Restaurant Manager to oversee daily operations, uphold service and food quality, and lead the restaurant team. This role focuses on managing manpower, maintaining standards, and supporting growth initiatives for the outlet.

The successful candidate should have strong leadership and customer-service mindset, with experience in a fast-paced dining environment and a willingness to work shifts, including weekends and public holidays.