Restaurant Operations Lead

DELICIAE HOSPITALITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

DELICIAE HOSPITALITY MANAGEMENT PTE. LTD. is seeking a customer-focused restaurant staff member to support front-of-house operations.

You will report to the restaurant manager and assist with daily beverage service, bar duties, and maintaining tables and napkins, ensuring smooth service and a positive guest experience. You will uphold hygiene, food safety, and brand standards while working to achieve sales targets through upselling.

Qualifications

• Committed to delivering high levels of customer service.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Report to the RM and assist with the restaurant's annual operating budget.
• Coordinate daily front-of-house operations including bar duties and beverage preparation.
• Handle telephone etiquette per manager's SOP.
• Maintain product quality and presentation as set by the company and manager.
• Aim to achieve sales targets by upselling beverages and food.
• Ensure hygiene, health, food safety, risk management and a safe environment.
• Assist RM in planning to deliver the business plan.
• Manage inventory: ordering, receiving and stock taking.
• Ensure proper food handling, sanitation and infection control.
• Deliver the brand promise and provide exceptional customer service.
• Know the restaurant/bar menu and their recipes.
• Perform additional responsibilities as requested by the restaurant manager or assigned personnel.

Job description

DELICIAE HOSPITALITY MANAGEMENT PTE. LTD. is seeking a customer-focused restaurant staff member to support front-of-house operations.

You will report to the restaurant manager and assist with daily beverage service, bar duties, and maintaining tables and napkins, ensuring smooth service and a positive guest experience. You will uphold hygiene, food safety, and brand standards while working to achieve sales targets through upselling.