Restaurant Manager: Service Excellence & Ops Lead

Kingdom Delicacies Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Kingdom Delicacies Pte Ltd in Singapore seeks a capable supervisor for hotel/restaurant operations. You will resolve customer issues, ensure top-tier service, and collaborate with marketing, kitchen staff, and other departments to maintain quality and smooth service.

You will also manage stock orders, cashiering, duty rostering, and housekeeping tasks while ensuring clear English communication with staff and guests.

Qualifications

• Diploma or degree in any field.
• 3 years experience as supervisor or above in hotel/restaurant.
• Spoken and written English proficiency.

Responsibilities

• Resolve customer issues.
• Maintain the highest level of customer service.
• Work with marketing to disseminate information to staff.
• Gather customer feedback and report to management.
• Coordinate with kitchen crew to ensure food quality.
• Handle stock ordering, cashiering and duty rostering.
• Daily housekeeping and equipment maintenance.

Skills

Customer service

Staff coordination

English communication

Education

Diploma/Degree in any field

Job description

Kingdom Delicacies Pte Ltd in Singapore seeks a capable supervisor for hotel/restaurant operations. You will resolve customer issues, ensure top-tier service, and collaborate with marketing, kitchen staff, and other departments to maintain quality and smooth service.

You will also manage stock orders, cashiering, duty rostering, and housekeeping tasks while ensuring clear English communication with staff and guests.