Guest Experience & Beverage Service Specialist

SLDTE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

SLDTE PTE. LTD. at 8 Club Street, Singapore is seeking a front-of-house team member to handle day-to-day restaurant operations, take orders, cashier, serve food and drinks, and ensure a high standard of customer experience.

You will coordinate with the restaurant team, familiarize with the menu, upsell items, handle queries and feedback, and cover split shifts between 10am-3pm and 5pm-10pm, 44 hours per week, with weekends and public holidays required.

Qualifications

• Experience in a similar role preferred.
• Customer-oriented mindset.
• Positive attitude and teamwork.

Responsibilities

• Undertake daily restaurant tasks: taking orders, cashiering, serving food and drinks.
• Create high standards of customer experience and be attentive to customers.
• Prepare and serve beverages, including alcoholic and non-alcoholic options.
• Coordinate with stewards, bussers and kitchen staff to ensure smooth operations.
• Handle customer complaints and feedback with management escalation.
• Upsell menu items and daily specials when appropriate.

Skills

Previous experience in a similar role

Pleasant personality

Positive attitude

Job description

SLDTE PTE. LTD. at 8 Club Street, Singapore is seeking a front-of-house team member to handle day-to-day restaurant operations, take orders, cashier, serve food and drinks, and ensure a high standard of customer experience.

You will coordinate with the restaurant team, familiarize with the menu, upsell items, handle queries and feedback, and cover split shifts between 10am-3pm and 5pm-10pm, 44 hours per week, with weekends and public holidays required.